All of the other reviews are correct in that the hotel is a bit dated but the staff are very friendly and efficient. The rooms in the tower block were well maintained, clean and had everything you need. Big screen LCD TV although I did notice the reception on a couple of the SKY channels was not so great (noted... More

Yes, the early reviews are right - this hotel is dated. However the tower rooms are quiet, clean, comfortable and have everything you need, including pleasant, updated bathrooms. We regularly stay here when in Palmerston North, and always get good deals on rooms, often with the appealing buffet breakfast included in the price. We have always had great service here... More

Was very disappointed with the first room I was allocated. Was one of the outside units, absolutely terrible, smelt, didn't feel safe and incredibly dated with a horrible bed. Understand I didn’t pay a lot but expected a little more. Staff were very kind and upgraded me which I appreciated. Restaurant is very expensive and didn’t look very nice. Very... More

Stayed here for a few nights on business, and was quite satisfied by the hotel. I could tell about 25 years ago - this place was probably the cream of the crop in the city, but it certainly hasnt been updated since. The lobby was nice and had an attaching restaurant. While the food was expensive and not a huge... More

Our room on the 6th floor was spacious and had a nice view. Bathroom was great. A big screen TV, but reception was poor on most channels. Bed and linen were tired and in need of replacement. A frayed rug on the floor didn't enhance. Air conditioner was out of action. Breakfast in the restaurant was good - fresh and... More

I went for a friend's wedding and stayed here for the weekend. Both Saturday and Sunday nights were noisy. Kids and younger people staying up late and others getting up early, eek! I.e. not great sleep though I had earplugs. Rooms are pretty aged, but clean enough for an average hotel. Having shared it with a friend made it value... More

Hi everyone. If you are looking for a quality hotel, reasonably priced and friendly staff I recommend this place. A booking I had at another accommodation was unable to take me so I ended up at the Kingsgate. Not only were the staff friendly, the food at the restaurant was superb and the waiters and waitress attentive and the food... More

We booked through Millinneum Hotels and this was better than the Copthorne in Auckland. We really enjoyed our stay here!! The room was nice, air conditioned. The hotel lobby and entrance was lovely. The dinner we had in the Zoe Cafe was wonderful and served elegantly. Staff was outstanding!! Available for every need.

I visited for one night on business, it was booked for me by our travel company. On arrival at 7.45pm I was greeted by polite helpful staff and given a room on the third floor. I was also given a voucher for a free drink at the bar - very welcome and unexpected. The room was incredible old fashioned, poorly... More