The hotel was ok, the room I had was quite large, I think it was in the family/executive block, only one hour free internet was included, 2 large beds, t.v. small kitchen with fridge, cutlery, plates etc. Its obvious that the hotel rooms need upgrading i.e. tiles, floor covering etc. I don't think you can expect 5* when you are...
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Dear Sir/Madam,
Thank you for taking the time to review us on Trip Advisor.
I am glad you found the hotel to be satisfactory.
The NT is a great place to stay.
We hope to see you again at Knotts Crossing Resort.
Kind regards,
Joanna Pace
Manager
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When we booked in we told the reception that we would be sleeping in the back of our car and not using a tent. We were shown on the map where the camping are was but when we got there it was just a little corner of grass with signs on the trees saying no cars on the grass.
There...
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Dear Sir/Madam,
Thank you for taking the time to reveiw us on Trip Advisor.
We only provide powered ensuite sites or limited camping in tents on a grassed area. We do not adveritise unpowered sites for cars as we do not have any. You could have stayed in a powered ensuite site if you were after privacy and shade.
We...
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The room was very small. The carpet was dirty. The room smelt of tobacco. There was no place to hang wet swim suits. We were discriminated against. Another family who stayed at the same time received a breakfast voucher but we did not. Suggest looking for alternative accommodation if you can.
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Dear Sir/Madam,
Thank you for taking the time to review us on Trip Advisor.
I note you found your room small and there was no place for you to hang your swim suits. Please be aware that all rooms are non smoking.
Our Website provides a special including breakfast. If you booked on another site this special may not have...
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Our stay at Knotts Crossing Resort was okay. The room was clean and spacious. It was very dark and opened to the pathway to the pool so you couldn't really enjoy the lovely weather from your room. All our other NT accommodation had a balcony or outside area to enjoy. We did miss this! - and some of the other...
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Dear Sir/Madam,
Thank you for taking the time to review us on Trip Advisor.
It is our policy to service all rooms including Cabins daily. You may have been given false information by a staff member. A full service including bed making; changing towels; cleaning the bathroom; vacuuming or sweeping etc. etc. is attended to daily.
A lot of our...
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I recently went to the Savannah Restaurant at Knotts Crossing and was so pleasantly surprised. The restaurant has been revamped, looks fantastic, very open and bright, the staff were very professional, attentive without being annoying and the food was fantastic ... a very pleasant surprise - congrats to everyone.
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Dear Sir/Madam,
Thank you for taking the time to review us on Trip Advisor.
I am glad you enjoyed your evening at the Savannah Bar & Restaurant. Thank you for your positive feedback and look forward to seeing you there again in the future.
Kind regards,
Joanna Pace
Manager
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We stayed in a family room with a double bunk and two queen size beds. It was very comfortable for a family of 2 adults and 3 kids (9, 7, 5yrs old). It is a bit old, outdated and drab looking, but clean, which is most important for me. We were in Katherine for just the weekend -stayed a Friday...
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Dear Sir/Madam,
Thank you for taking the time to review us on Trip Advisor.
I note you stayed in a Family Room and found these rooms to be family friendly and in a good position near the pool. I note you found the kitchenetee just big enough for making meals.
I am glad you found Knotts Crossing Resort in a...
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Enjoyed my stay.. Staff were amazing and the place was so clean and tranquil.. I am definately coming back.. Thanks guys!!!
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Dear Sir/Madam,
Thank you for taking the time to review us on Trip Advisor.
Thank you for your positive feedback. We are glad you enjoyed your stay and found Knotts Crossing Resort tranquil.
We look forward to your next stay at Knotts Crossing Resort.
Kind regards,
Joanna Pace
Manager
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Room was clean but we thought was overpriced and outdated. One of the curtains in our room wasn't the right size for the window so had bright light shining in all night and no privacy as cabins are quite close together. Ants were a problem in the kitchenette and there is a sign saying you will be charged $25 if...
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Reading some of the reviews below, it apears I'm not alone with my thoughts regarding the toliet situation, I booked on my phone, & was thinking great, a cottage for $98.00.. I was wishful thinking, I would describe it as a glorified donga, definately not a cottage, it gives a false impression in my opinion.
Although the young lady who...
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Dear Sir/Madam,
Thank you for taking the time to review us on Trip Advisor.
I note your comments re: the outside bathroom for our Cabins. We do acknowledge this on all advertising and when booking with us. Please note a lot of our customers are very happy with the Cabins and re-book often.
We hope you choose to stay at...
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We booked a cabin stay for one night, at a discount rate available through the internet. The lady at the reception was very friendly and was happy to help with our tourist queries and bookings. The Resort is at the end of Katherine township which leads to Nitmiluk National Park, so it is quite conveniently located.
The cabin itself, while...
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Dear Sir/Madam,
Thankyou for taking the time to review us on Trip Advisor.
I am glad you found the resort conveniently located in Katherine and you took advantage of our discounted rate for our cabins through the internet.
I am glad you found the cabin clean and spacious and it is a shame one of light's was flickering. I hope...
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