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All 29 Las Terrenas hotels »

Gran Bahia Principe El Portillo

3.5 of 5
Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Hotel amenities
Gran Bahia Principe El Portillo
Ranked #7 of 29 hotels in Las Terrenas
4.0 of 5 stars 1049 Reviews
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1,049 reviews from our community

What travellers say about this hotel
  • Very good(48)
  • AIR CANADA(38)
  • Junior suite(28)
  • Lobby bar(24)
  • Bus rides(20)
  • Animation Team(17)
  • National Park(16)
  • Coral reef(15)
  • Really nice(15)
  • Main buffet(14)
Traveller rating
    419
    409
    132
    57
    32
Only show reviews for Family (284) | Couples (551) | Business (4)
Date Rating
Terrebonne, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
5
people found this review helpful

This resort was overall one of the best we've been to... Standard regular rooms if small are very clean with a nice little private balcony, food is very good in all restaurant unless you dont like anything... lets say we didnt loose weight !! Everyone's friendly again unless you're an unpleasant person your self. The beach is just the best... More

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ontario
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 May 2012 NEW
4
people found this review helpful

My husband and I just got back May 19,2012. We had a great vacation. The resort was beautiful. The staff was amazing, everyone was so friendly. If there was a problem, we just called front desk and they came within minutes to help us. The trip from plane to hotel was very exciting. Just as we were loading the bus... More

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Customer Service BPPOR, Jefe Calidad & Customer Service at Gran Bahia Principe El Portillo, responded to this review
22 May 2012

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Gran Bahia Principe El Portillo and I take... More

Halifax, Canada
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 May 2012
13
people found this review helpful

I stayed here with my boyfriend from April 19 - 26, 2012. Throughout the week we kept commenting on how surprised we were that some people left such negative feedback (we both read plenty of reviews here before going). What a beautiful resort... very unspoiled surroundings. Before I get carried away, I'll rewind a bit. The airport arrival and bus... More

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Customer Service BPPOR, Jefe Calidad & Customer Service at Gran Bahia Principe El Portillo, responded to this review
17 May 2012

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More

TORONTO
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 May 2012
7
people found this review helpful

We spent two weeks in this resort end of Apr beginning of May. It is a more modest resort then the Bahia Principe in Punta Cana, or in Tulum in Mexico, however it is more intimate, the staff is very helpful and friendly, the beach is one of the best we’ve seen. The water is calm because of the reef,... More

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Customer Service BPPOR, Jefe Calidad & Customer Service at Gran Bahia Principe El Portillo, responded to this review
17 May 2012

Dear Guest, We would like to thank you for taking the time out to communicate the impressions of your vacation with our Tripadvisor community. We would like to think we are not a smaller hotel, we are a family hotel and we do everything possible to make feel our guests like part of this great family. In the name of... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 May 2012
6
people found this review helpful

We traveled with a group of 43 people for my wedding vacation and had nothing but positive feedback from the group. In my opinion the lengthy 1.5hrs bus ride from the airport was well worth the scenic secluded beach....just remember your gravol if you experience motion sickness. El Portillo is a great choice for families with it's pleasant atmosphere. Most... More

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Customer Service BPPOR, Jefe Calidad & Customer Service at Gran Bahia Principe El Portillo, responded to this review
17 May 2012

Dear Guest, It is a real pleasure to us to get your comment. You can be sure that there is no biggest reward for us than to get a message like yours knowing you are really blissful with the product of our effort to do everything to make your wedding dream reality. We are glad that you have enjoyed your... More

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2012
8
people found this review helpful

After walking onto the bus out guide informed us that there was two road we could chose from. The regular road would take 90 minutes and a toll road would take roughly half. We started of the trip by collecting 35$ total from all the bus passengers to take the toll road. In my opinion it should be part of... More

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Customer Service BPPOR, Jefe Calidad & Customer Service at Gran Bahia Principe El Portillo, responded to this review
17 May 2012

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Gran Bahía Príncipe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome... More

North Bay, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 30 April 2012
7
people found this review helpful

We returned for the third time this past January. Met some fabulous new friends and enjoyed it even more then last time. LOTS of the staff remebered us and the service was top notch. The wait staff really don't mind if you tip or not. All the care about is making your time there memorable. What made it especially great... More

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halifax
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 30 April 2012
11
people found this review helpful

Spent 3wks in April at El Portillo and we had the best time.Because of the smallness of the resort it was easy to meet people and form a fondness with the great staff.We were quite involved with the beach games and everything that they offered.Samana is most beautiful the the Country side took my breath away.The resort was good for... More

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Santo Domingo, Dominican Republic
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 30 April 2012
5
people found this review helpful

The best: attentive staff, bathroom area in the room. The good: spacious and clean rooms. The bad: cheap furniture and decoration, hard beds and pillows, noisy a/c unit, small TV set, "generic" alcohol drinks (your best option will be cold beer). Went there for a long weekend with the whole family. A lot of "locals" which crowded the parking area... More

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ontario
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 29 April 2012
8
people found this review helpful

Stayed at the GBP El Portillo April 3 – 17. This was our seventh all-inclusive (Cuba, Mexico and DR) and definitely one of our best. FLIGHT: West Jet out of Toronto approx 4 hour flight. Very much liked 10 AM departure. Suggest you pack a snack as they only provide a free soft drink and small snack, anything else you... More

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Additional Information about Gran Bahia Principe El Portillo

  • El Portillo Beach Resort
  • El Portillo
Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Price range (per night):* RM405 - 854

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Gran Bahia Principe El Portillo
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