Comfortable and convenient right in the centre of Dandenong. 5 minutes walk from the railway station and 5 minutes walk from the market. Directly opposite a large shopping centre and Picture Theatre.Also just around the corner from the RSL Club. Just a nice place with very friendly and helpful staff, I was especially fond of Steve at the front desk.

I have stayed at this hotel for 1 night while travelling through Melbourne. The actual location is quite far from the CBD, but within Dandendong it's actually quite convenient as it is located just across the street from a shopping centre. Parking is convenient as it is off the street, check-in was quick and easy. The room is very clean,... More

first of all there is no where to park at the front of the hotel, so you need to go straight up the ramp to the hotels parking area and go to check in from there. I had booked 4 rooms, in two of the rooms, the TV did not work and there was no soap or shampoo and conditioner... More

Room 237 T.v not working very dissappointing,reception was notified,nothing was done.A bin in the room was dirty a bag placed in the bin to cover it.No sauces for the cups.Credit to the front entrance as was clean.Breakfast is becoming boring same old menu.The encore is convenient to Dandenong.Price is good value. +++++

The hotel is located on a somewhat scary strip in Dandenong, when we arrived there were overflowing bins on the steet at the entrance.The appearance of the hotel inside was modern and the staff polite but as soon as there was a problem the managers brutally corporate approach was out of step with the 'hospitatlity' industry. The gym looks well... More

I've stayed here a couple of times. The prices are extremely great value for money. Not sure about the timber floors, as I walk around barefoot in my room, but very modern furnishings. Staff are friendly and helpful and parking is free and easy access.

We were very impressed with the service right from the reception counter to the room service. The room is very clean even though a bit small. They responded promptly to our request of early check in and security parking is a plus point for us because we rented a car to venture Melbourne and the suburbs. Plaza Dandenong is across... More

Recently stayed for 4 days. Room is modern and very clean, however do not expect a spacious room. Bed was a little hard, but not too bad. Staff friendly and requests were completed immediately. Asked me to pay for phone calls I never made - when I said I wasnt in the room at that time - staff said must... More

What a pathetic excuse for a hotel! Called 4 days ahead to request a disabled room, when I checked in the receptionist knew nothing of the request (along with not knowing much about anything ). The room allocated to me was not wheelchair friendly as there was not enough room to manoeuvre. The temperature of the room on arrival was... More