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All 20 Caloundra hotels »

Crowne Plaza Pelican Waters

4.0 of 5
38 Mahogany Dr, Pelican Waters, Caloundra, Queensland 4551, Australia (Formerly Ramada)
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Crowne Plaza Pelican Waters
Ranked #8 of 20 hotels in Caloundra
3.5 of 5 stars 92 Reviews
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92 reviews from our community

What travellers say about this hotel
  • Golf course(11)
  • Day spa(3)
  • Pool area(3)
Traveller rating
    15
    34
    25
    14
    4
Only show reviews for Family (12) | Couples (51) | Business (10)
Date Rating
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

My wife and I enjoyed a weekend at the Pelican Water Resort recently, we found it to be a very peaceful location and not too far from local attractions and activities. The golf course looked great. We booked an executive suite it was quite spacious and the view from the balcony was of the golf course which was quite enjoyable... More

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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2012

The hotel is located within the Pelican Waters golf course. I really loved the location which is within a resort home estate which was very beautiful. However, be prepared to drive at least 15 minutes if you choose to have dinner away from the hotel as there is absolutely nothing within walking distance from the hotel. Had room service for... More

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Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

This hotel is quite nice and modern and right on the golf course. My wife and I unfortunately had several bad experiences with the service. The intercom near the pool wasn't working properly so we had trouble ordering drinks there and the staff member on the opposite end refused to come down to serve us. We eventually got some drinks... More

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Australia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

Not many glowing comments about this place. The room was ordinary (studio twin); spacious enough but lacking any sense of design, The fridge was at the end of the bed and hummed all night (unable to unplug it). The beds were rough, the bathroom ok but the sink was pathetic (all design,no function). No room service. The buffet breakfast was... More

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Brisbane
Senior Contributor
34 reviews 34 reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 11 April 2012
2
people found this review helpful

Gave Crowne plaza another chance after our last stay wasn't too bad... won't be staying again! It wasn't horrible, but will spend our money else where next time. Staff again weren't friendly or welcoming on reception. The room was fine, but the air con kept cutting out in the middle of the night and the bed was a bit squeeky.... More

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IHGCare, Guest Relations Manager at Crowne Plaza Pelican Waters, responded to this review
23 May 2012

Dear Huggles_83, Thank you for your feedback. We hope you enjoyed the view from your room during your last stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry your experience in our restaurant was unacceptable. We hope you give us a chance in the future to show you how great... More

Surfers Paradise, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

we stayed for two nights in the studio room at this hotel over Easter, overall we were quite happy but there were a few problems with our room. The main issue was that the shower did not drain properly, so beware of the possibility of flooding in the bathroom. The bed was not very comfortable which resulted in an average... More

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IHGCare, Guest Relations Manager at Crowne Plaza Pelican Waters, responded to this review
14 May 2012

Anthony M, Thank you for your review, and feedback. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your... More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

We stayed here for one night only on a Tuesday in March. We chose the Crowne Plaza as we had a $200 gift voucher from Quickbeds and it was the most reasonable rate we could find in Caloundra, inclusive of breakfast. Check in was smooth and quick. We had a spa suite on the 3rd level, overlooking the golf course.... More

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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 25 March 2012

At the time of calling I was exhausted; and they were very happy to answer all questions; espeically when I call I had an 'stay offer' which I read out but the staff were even happy to let me know and offer me a what they had currently on offer which was more for less! FANTASTIC We arrived - which... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 March 2012

Last month I stayed at the Crowne Plaza, but booked a privately owned apartment which was okay. But I can't really judge the hotels reputation on the privately owned apartment. But I can say the pool was amazing! And so was the dining facilities, beautiful food and lovely service. The day spa was also a highlight with good specials and... More

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See 2 more reviews by Madeleineb1 for Caloundra
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 March 2012

Stayed there with two little kids. Booked on a online special it said all rooms have A view if the golf course.not quite. The first room we got had a view of the Carpark.we changed rooms and then got a view of the pool which we said okay too but the balcony was right by trees so really a didn't... More

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IHGCare, Guest Relations Manager at Crowne Plaza Pelican Waters, responded to this review
7 May 2012

travelfreaks4lyfe, Thank you for choosing our hotel, and providing feedback. I'm sorry you were not fully satisfied with the accommodations received, but pleased to see the staff was a highlight of your stay. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you again in the future. Ben... More

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Additional Information about Crowne Plaza Pelican Waters

  • Crowne Plaza Caloundra
  • Crowne Plaza Hotel Caloundra
  • Ramada Caloundra
Address: 38 Mahogany Dr, Pelican Waters, Caloundra, Queensland 4551, Australia (Formerly Ramada)
Price range (per night):* RM396 - 660

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Crowne Plaza Pelican Waters
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