The rooms were awful. Small, hot and way overdue for an update. The shower stall and curtain were dirty. I understand about the water and how it can cause discoloration but when I can rub the grime off with my finger then it is just plain dirty. Save your money...go for the day and stay back in Fairbanks. I would... More

We spent the weekend in the Family Suite to attend a wedding taking place there. The staff wasn't very welcoming and after spending the whole day driving there from Anchorage that was a bit disappointing. The room was a little run down but had two bedrooms so that was nice. There was NO CELL RECEPTION or WIFI, and the only... More

My adult daughter and I stayed here for 2 nights right before Christmas 2012! Though the resort is definitely a costly stay and the rooms not that special, the trip up the mountain to see the Northern Lights, made it ALL WORTH IT!!! This was an extremely special, emotional trip for us and to have seen and experienced The Northern... More

My wife and I had a day to fill while on holiday in Alaska and chose to drive o the Chena Hotsprings "Resort" ... I travel a lot and frankly don't know where to start on this one. First, it is a long drive to a dead end without a single sign along he way to let you know where... More

Pros: Hot Springs was awesome as well as the dog sleds. The young lady with the dog sleds was the nicest person we met. Food in the cafe cheaper than in the restaurant. Recommend to get bottled water before going as the water there tastes awful and bottled water can cause 2-3 dollars a bottle. Cons: Staff in restaurant were... More

Having read many of the negative reviews in this and other travel review sites regarding Chena Hot Springs Resort, I was apprehensive about making reservations for three nights at over $200/night. While the rooms were not what one might expect from a 'resort' they were nonetheless clean, comfortable, and warm. The hot spring pool was great fun and although there... More

I wanted to love this place so much, but it's hard to ignore the obvious shortcomings of this "resort". I was fully aware that the hotel room was going to be a simple, no frills accommodation. However, I was disappointed to find the rooms looking much more worn and dated in person than pictures online. There was dust on most... More

We stayed at Chena Hot Springs for two nights to view the Aurora. It ended up being much more than that. The tour of the Geothermal plant and the greenhouses showed us just what can be done to use renewable resources. The crops grown in the greenhouse that ended up on our plate every meal were SO delicious. The staff... More

the hotel, restaurant, tours and transportation are bit expensive but offer unique experience. Room was clean and tidy. it may feel bit small and old compared to moose lodge which is renewed recently, however it costs extra. aurora cafe is a great place to hang-out during day till midnight. they have heated room for aurora watchers during night. they produce... More