Such a great experience! The hotel is right off the beach and the staff is superb. More

Just returned from a 6 night stay at the Ritz. When we arrived at the airport, took a short cab ride to the resort ($12) and were eagerly greeted by the valets and doormen, who gathered our bags and immediately lead us to check-in. We were given champagne as we were checking in. We arrived around 12:30 pm, so I... More

They let sleazy people who are not staying there use the pool and workout rooms, could be dangerous. The lobby is very small. It's very expensive to park your car there. Cheap food for high prices. They have no security controls to protect you from outsiders who aren't staying at this hotel.Could be dangerous going up to your room. Very... More

I spent 3 nights at the Ritz last weekend and had a great stay in PR. The Ritz was satisfactory overall, with a few high points but mostly average points. We went off property for all of our dinner meals (which were amazing - HIGHLY recommend Marmalade and Jose Enrique), we ate all other meals (and many cocktails) at the... More

We just returned from the Ritz and had a wonderful time. The staff was incredible...everyone who worked at the hotel made sure that your time there was perfect. The rooms are clean and the beds are very comfortable... The property is so easy to get to...7 min from the airport...We enjoyed the pool the beach and were lucky enough to... More

Recently spent five nights at The Ritz, and had a lovely stay. Our room was ready when we arrived on a late Mondy afternoon, check-in included a glass of champagne as we waited for someone to assist us with our bags. Our room was clean and bright, with a large bathroom, plenty of towels and a very comfortable bed. Although... More

The Ritz in San Juan has always been a favorite of mine and our last stay was no exception. Check in is always easy and friendly, the room is almost never ready when we arrive in the morning, but as we are prepared for that it is fine. We simply head out to the gorgeous pool area for the morning.... More

Expensive? Oh, YES! Worth it? Most definitely - money well spent! The Ritz Carlton in San Juan was perfection and the phrase I heard - consistently - from the moment we exited our cab to begin our vacation and up until the moment we entered our cab to leave our vacation was "My Pleasure". And, they mean it! It was... More

Property was beautiful. The staff was great. Very nice, pleasant and helpful. The breakfast buffet is wonderful. We even got mimosas to go one morning which was great. The beach right here is beautiful. Plenty of chairs and the ocean was calm enough to swim in. The only downside is that therevare not a lot of places to shop within... More