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All 14 Isla Verde hotels

Embassy Suites San Juan Hotel & Casino

3.5 of 5
8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
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Ranked #5 of 14 hotels in Isla Verde
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768 reviews from our community

Traveller rating
    246
    318
    128
    56
    20
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Families
285
 
Couples
173
 
Solo
27
 
Business
73
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tampa, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

Good - location, staff was friendly, nice pool, happy hour, breakfast bar and service was good. The hotel itself is nice in the lobby area but our room needed a little TLC. The carpet was not in the best shape, looking out of our windows towards the beach was hard since the windows were really dirty. Bathroom had peeling paint,... More

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Plainfield, Illinois
1 review
2 of 5 stars Reviewed 16 June 2013 NEW

I'll start with the positives; the room was clean and spacious. The hotel is beautifiul, and the free breakfast was very nice. The downside was on Wednesday June 12th, 2013 we went down to the pool area and there was a day care camp with a lot of little kids in our pool. they were there from 11a-3p and they... More

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nashville
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 June 2013 NEW

We spent 5 nights at the Embassy Suites Isla Verde. I chose this resort based on a good price and the included breakfast. I usually wouldn't stay somewhere not right on the beach, but it wasn't too bad of a walk. The first day we went to the beach I never could find the Embassy loungers/umbrellas because there was no... More

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Punxsutawney
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 of 5 stars Reviewed 11 June 2013

I have consistently stayed at this Embassy Suites - especially if I am taking a cruise - the kids are in one room of the suite, a waiter served breakfast is included, the proximity to the airport is very close and the taxi ride is a set rate. This particular hotel is also a one block walk to the beach... More

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California City, California
Top Contributor
156 reviews 156 reviews
43 hotel reviews
Reviews in 46 cities Reviews in 46 cities
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed 11 June 2013

let me start off by saying I hate to give bad reviews on Staff members but this was bothersome. We stayed at EMBASSY for 1 night following a cruise, we wanted to make the most of our time. We got there early and they said they would hold our luggage while we sat by the pool and waited for our... More

Was this review helpful? Yes 1
Rio Grande, Puerto Rico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 June 2013

Excellent stay for business, shopping, visiting places with tha family. The breakfast buffet was spectacular, I had everything I need for a nice breakfast like tv news, complementary newspapers, eating while looking at the fountain and hearing the frogs was relaxing. The beach was far, we walked but the reserved area for the guess, the attention and the service make... More

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Was this review helpful? Yes 1
Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 June 2013

We stayed here all week, and yes, there was a prom every single night. However, we had already been warned by previous reviews that the noise could be pretty bad if you were on the lowest levels. We requested a floor high enough up that we were not disturbed at all by any noise. And we were in rooms directly... More

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alpharetta, United States
1 review
3 of 5 stars Reviewed 7 June 2013

we stayed here (vs one of the beach resorts) for the day after our cruise. we had stayed at a beach resort for 3 days prior to our cruise. based on our needs/preferences the beach pool resort was a better fit. the hotel is nice however loud based on the atrium. free drinks are nice (assuming you drink).

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New York City, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 June 2013

There are some good qualities this hotel has. First of all the lobby is beautiful. There is a free snacks/drinks hour every evening. But in my opinion, that does not make up for the utterly terrible stay I had at this hotel. I am actually writing this review from the hotel, because I cannot sleep. There is a prom going... More

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Johns Creek, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 June 2013

one of the best Embassy Suites hotels. great manager's reception (very generous on the alcohol) and very good breakfast with cooked to order omelets, etc. Casino on-site is convenient if you are into gambling. location is only downside. great location near airport, but no night life within walking distance.

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Embassy Suites San Juan Hotel & Casino
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Additional Information about Embassy Suites San Juan Hotel & Casino

Also Known As:
Embassy Suites San Juan Hotel
Embassy Suites San Juan Hotel And Casino
Embassy Suites San Juan Hotel Isla Verde
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy Suites San Juan
Embassy Suite San Juan
Embassy San Juan
Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Amenities:
Bar/Lounge Business Centre Casino Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotels in Isla Verde
#4 Business Hotels in Isla Verde
#5 Family Hotels in Isla Verde
Price range (per night): RM455 - 755
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites San Juan Hotel & Casino is conveniently located just a short walk to the beautiful Isla Verde Beach. The hotel is also very close to the Luis Muñoz Marín Intl. airport. It is the only all-suite hotel in the San Juan metropolitan area. All our suites have a living room and a separate bedroom. Our guests enjoy a complimentary full cooked to order breakfast every morning and two hours of beverages every evening from 5:30 to 7:30pm. The Embassy Suites San Juan Hotel & Casino recreational facilities include a Casino, a lagoon style outdoor pool, kids playground, restaurants and a beach concession at Isla Verde Beach with beach towels, chairs and umbrellas for our guests. We offer over twelve thousand square feet of flexible meeting space including our La Vista Room which over-looks the free-form pool and waterfalls, ideal for social events. ... more   less 
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