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Courtyard by Marriott Isla Verde Beach Resort

3.5 of 5
7012 Boca de Cangrejos Ave, Isla Verde 00979, Puerto Rico
Hotel amenities
Courtyard by Marriott Isla Verde Beach Resort
Ranked #2 of 14 hotels in Isla Verde
4.0 of 5 stars 696 Reviews
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696 reviews from our community

What travellers say about this hotel
  • Old San Juan(40)
  • Very nice(35)
  • Pool area(25)
  • Ocean views(13)
  • Friendly and helpful(11)
  • Breakfast buffet(9)
  • Rooms are clean(8)
  • Ice cream(7)
  • Cab ride(7)
  • Live music(7)
Traveller rating
    253
    269
    100
    49
    25
Only show reviews for Family (169) | Couples (235) | Business (57)
Date Rating
Reading, Pennsylvania
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 25 May 2012 NEW

I stayed here with my family for 4 nights in May 2012. Some Pros: On the beach with 3 pools and a outside hot tub, friendly staff, close to Isla Verde Ave., clean. Cons: Squeaky beds, old mattresses, many extra fees like resort fees, parking($15, $21 for valet a day), pool floats($4-$11 a day), plus high taxes, buffet was $20+... More

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Seattle, Washington
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

We stayed in Courtyard Mariott for our post cruise stay and really liked the resort. It's a beautiful propery with a fantastic beach and we had a lot of fun in the waters. There's a swimming pool with a swim up bar, lounge chairs, hammocks and towels on the beach, so it certainly didn't feel like the end of our... More

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Jersey City, New Jersey
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2012 NEW

my sister and I went for 5 days/4 nights. The beach is on property so you don't have to do anything but walk out of the hotel and be at the beach. there are also pools and a hot tub avail. there are towels and chair avail at no cost - i believe this is calculated in the resort fee... More

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Wichita, Kansas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

My wife and I booked a four-night stay at the Courtyard Isla Verde through Marriott Vacations for our 25th wedding anniversary. We had visited Puerto Rico on our honeymoon in 1987 and made a last minute reservation through Marroitt Rewards to revisit the island. We've stayed in many Marriotts throughout the years and knew that Courtyards are typically "B" business... More

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Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

We stayed at this property twice in a 10 week period in 2012 and enjoyed both visits completely. The staff always greets you with a smile and provide timely service. Each time, our room was clean with fresh linens. We go there for the beach. I find it to be the best in the San Juan area (better than the... More

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aptiva1
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

I stayed there three times and they never fixed or cleaned the pool. Rooms with mold, flirthy sheets. bathroom stunk soo bad. Very cheap food, Very dangerous and sleazy people walking around the lobby, has a very dangerous feel to it, stay away from this place. More

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Jose Padin, General Manager at Courtyard by Marriott Isla Verde Beach Resort, responded to this review
22 May 2012

Dear Aptiva1 I must confess that I am extremely astounded and disturbed with your review. Please accept my apologies for the problems you encountered. Let me assure you that your experience is most certainly not the norm at our Hotel. I honestly wish that you would have given me the opportunity, during one of your stays with us, to assist... More

Gallatin, TN
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Stayed just one night, Saturday, April 28 before leaving for a 7 day Southern Caribbean Cruise. Room was very nice, service good, beach and pool very nice, Really liked the sofas and chairs by the pool. Food was pretty expensive. A can Coke and muffin was $6. Breakfast buffet was $14. Hoping I can go again and stay longer. More

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New York City, New York
Senior Contributor
34 reviews 34 reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 16 May 2012
6
people found this review helpful

I stayed here May 4 -7 and have some seriously mixed review. Reading some of the most recent posts help me understand a lot now. I like the hotel and location, nice staff, decent size property and beach. They had some contruction in the back area but nothing that bothered us. The area has decent places to eat and you... More

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Playa Coronado, Panama
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 15 May 2012

Simply said - this hotel did not give me any reason to complain or be concerned. What it offered and what was delivered was often more than expected! What caught my attention over the 4 day stay was the service - FANTASTIC! - at no time did I have a less than positive experience - in fact most times I... More

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Brandon, Florida
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 15 May 2012
4
people found this review helpful

I did my research and read some reviews here on TripAdvisor before making a reservation. I contacted Jose Padilla (General Manager). I am a Marriott Platinum Premiere member and I am very used to the Courtyard brand. This is nothing like a regular Courtyard. This is a full service Marriott with the Courtyard badge. The view is amazing, there was... More

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Additional Information about Courtyard by Marriott Isla Verde Beach Resort

  • Courtyard Isla Verde Beach Resort
  • Courtyard Carolina
  • Marriott Carolina
  • Carolina Courtyard
  • Carolina Marriott
Address: 7012 Boca de Cangrejos Ave, Isla Verde 00979, Puerto Rico
Price range (per night):* RM490 - 857

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Courtyard by Marriott Isla Verde Beach Resort
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