Location excluded, the Royal Road is a very poor bargain. We were placed in a poorly furnitured apartment in a different building. To enter the flat, you need to cross a (bad smelling) souvenir shop. The flat lacked cupboards/drawers and hand towels. The bath towels had large holes. No support for toilet paper in the bathroom. No shampoo or bath... More

I made a booking with this hotel/apartment 4 months before the actual arrival date, the day before I was due to arrive, I confirmed my booking only to be told the price of the apartment had doubled! Apparently they had sent me an email 2 months prior, however I never received such an email! This appauling customer service, thankfully I... More

It took us a while to find as we went down the wrong road, but when we arrived, everything fell into place. The staff were very friendly and could speak English well. The reception was on the first floor and our apartment was on the fifth floor with our bedroom window facing the rear so it was pretty quiet at... More

I went to Prague with two friends last November and this was one of the cheapest, nice looking places on the Hostel Bookers website so we decided to stay here. We payed around £25 each a night. We got a taxi from the airport, it seemed to take quite a while to get there but that's to be expected. Royal... More

There is no wifi and the apt we stayed was 5 mins away from the actual hotel address on booking.com and with construction going on during the whole time of our 5 nights stay. The construction gradually get worse by the day as even the apt entry way were removed and replaced with a wood boards to walk on as... More

We visited as a couple just as the snow was falling and the Christmas fairs were on, so it was a pleasure to be able to see the Old Town Square from our room windows. The rooms were warm and comfortable, the service was great and the location was unparalleled - right next to the Charles Bridge. I've already booked... More

I was most worried about recent bad reviews about this apartment after I have booked it. The management wrote back to assure us that the lift and hot water issues had been resolved and that we will have a pleasant stay. It was very prompt of them in their reply. My family indeed had a wonderful time staying on the... More

This is a funkly place. The web site clearly gives the impression this is a luxury apartment hotel but the reality is a bit different. Our unit was spacious and reasonably clean but the Ikea furniture was battered and near end of life. Despite the fact that the unit could sleep four or five people it boasted a total of... More