This hotel is a Sheraton but definately not one of the better. Where ever we went in Prague we were met by friendly people and good service. Not so at this hotel. The staff is not service minded and do absolutely not an inch more than they have to. They charge a fortune for breakfast so we did not even... More

From the time you enter the doors you are in for a treat. From the helpful concierge to the accommodating front desk agents and everyone that I met during my weekend stay at this Sheraton. The location is close proximity to the center of town, Old Town and the St. Charles Bridge. Spacious rooms and very clean facilities. More

This hotel simply doesn't feel like 5*. Small room with TV and 2 mirrors facing the bed directly - not really pleasant. I especially do not like the breakfast set-up - it is like a small labyrinth, you bump into people... not cool. Check-in took 10 minutes, even though everything was pre-paid and pre-arranged. For the price, there are much... More

I travelled to Prague for a three day business project, and I knew I was in for several very long working days, finishing in the early hours. I wanted a hotel that would be completely reliable, and a colleague wanted to stay in the Sheraton, so I went along with his suggestion. I got exactly what I bargained for -... More

The hotel is conveniently located to tourist spots and train station and all within walking distances. The service was great and staffs went beyond helpful to satisfy our requests. I wanted to take a polka dance lesson while in Prague over an weekend. It was an unusual request. However, they managed to find a teacher and taught polka on a... More

This was the first hotel I stayed at for a three week trip to Europe. It was a great place to start. After a very long journey, it was wonderful to come to a hotel with a very comfortable bed and super clean bathroom. Everyone at this hotel was very nice and friendly. I could tell from the view, that... More

Stayed here for two nights recently as part of the around the world travel adventure The Global Scavenger Hunt. I arrived and was whisked to my room, no wait no fuss...and I got a suite with my own espresso machine--you need that! Clean, and spacious...nice bar serving some of the best brews in the world. Walking distance to the old... More

So to make a long story short, I had a little accident at the hotel, my refrigerated medicine was accidentally frozen, I live in the US, and the meds are only sold in the US. The General manager and his entire staff worked overtime and over the holiday weekend to have someone in contact with FedEx, waiting for a new... More

We stayed at the Sheraton for 5 nights. The room was big and clean and quiet. Everyone at the hotel was helpful. If your ok with walking a little, the location is great for being close to all the sites. It took 5-10 minutes to walk anywhere but then were in the middle of old city. We didn't use public... More