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Grand Majestic Plaza

4.5 of 5
Truhlarska 16, Prague 11000, Czech Republic
Hotel amenities
Grand Majestic Plaza
Ranked #85 of 673 hotels in Prague
4.5 of 5 stars 406 Reviews
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406 reviews from our community

What travellers say about this hotel
  • Staff were friendly(8)
  • Very nice(8)
  • Great location(4)
  • Old town square(4)
  • Palladium shopping(4)
  • Very good(4)
  • Buffet breakfast(4)
  • Really good(3)
  • Friendly and helpful(3)
  • Old town(3)
Traveller rating
    203
    155
    25
    9
    14
Only show reviews for Family (48) | Couples (184) | Business (17)
Date Rating
1 review
2 of 5 stars Reviewed 23 May 2012 NEW

I have spent 2 nights in this hotel. I didn't sleep first night at all. So terrible matrace (high and soft) on the bed, that I woke up in the middle of the night and chosed chair for sleeping instead. Second night I chosed floor for sleeping. It is so crazy to sleep on the floor in the 4* hotel.... More

Was this review helpful? Yes
Petr Petty, Director of Operations at Grand Majestic Plaza, responded to this review
25 May 2012

Dear Guest, We appreciate the fact that you took the time to write these comments. I would like to say sorry for the matrace on the bed. We did not have this kind of issue before. I very much hope, we will have opportunity to welcome you back in our City. I believe, once you can be convinced. Have a... More

Queensland
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 18 May 2012

The Grand Majestic is great in every respect and the three day package is worth every cent if time permits. We were met on time at the airport by limo and returned there at the conclusion of our stay (April 2012.) Reception staff are very helpful; rooms are first class; good, free wifi in the huge bar, lobby. The stay... More

Was this review helpful? Yes
Petr Petty, Director of Operations at Grand Majestic Plaza, responded to this review
25 May 2012

Dear Guest, Thank you for sharing your recent experience with us. We are glad you were able to enjoy this beautiful city with help our Reception staff . We look forward to welcoming you back. Sincerely, Petr Petty More

Milford, Delaware
1 review
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

The Grand Majestic more than exceeded our expectation for the price we paid. The rooms were clean, comfortable and modern. The staff, especially the bell hops, were helpful with a problem I had. You could not ask for a better breakfast buffet. One of the best hotels on our trip! More

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GrandMajesticFOM, Front Office Manager at Grand Majestic Plaza, responded to this review
16 May 2012

Dear Guest, Lots of appreciation coming your way from all of us here at the Grand Majestic Plaza. Thank you for providing such a fabulous review. We look forward to welcoming you back. Sincerely, Romana Mrackova Front Office Manager More

Glasgow, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 May 2012
5
people found this review helpful

I would definitely stay here again when visiting Prague. We ordered the car service from the airport to the hotel which was waiting for us even though we landed early, so we were immediately impressed with the efficiency of the staff. Our only criticism when checking in was our bags were not taken to our room but that seems to... More

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See 7 more reviews by siobhan_flute for Prague
GrandMajesticFOM, Front Office Manager at Grand Majestic Plaza, responded to this review
16 May 2012

Dear Guest, Wow! Where do I begin to thank you. I am delighted that we provided all the right stuff to make your stay memorable. I especially appreciate the comments on our friendly staff. They are the main ingredience of our success. We are proud of Eva and many thanks for recognizing her skills. We look forward to welcoming you... More

Bradford, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 May 2012

We found the staff very helpful, food good, cleanliness excellent, very good position. We only had a bad night's sleep on our last night and that was the fault of VERY rowdy folk leaving the pub across the road and that could happen in any location. I just wish hotels didn't use plastic undersheets....we sweat! We would go back though... More

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See 4 more reviews by i k for Prague
Petr Petty, Director of Operations at Grand Majestic Plaza, responded to this review
15 May 2012

Dear Guest, Thank you very much for selecting Hotel Grand Majestic Plaza during your visit to the Czech Republic and thank you for taking the time to send us your comments. I was glad to read, that you enjoyed the hotel location, and in particular the service provided by the Team Members. Please note, that our guests satisfaction and feedback... More

Ventura, CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 May 2012

The amenities were very nice and somewhat surprising for the neighborhood which is a short distance from the action. The staff was friendly. The hotel and room were very clean and modern. Wi-fi was available for free in the public areas. The price was very reasonable. More

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See 2 more reviews by Scanyou for Prague
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 May 2012

Very clean, food very good. Most helpful and friendly service. Especially Roman the concierge. 5 mins walk to wenceslas sq. and 10 mins to old town. would go back to this hotel every time. More

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Petr Petty, Director of Operations at Grand Majestic Plaza, responded to this review
15 May 2012

Dear Sir/Madam, Thank you for selecting the Hotel Grand Majestic Plaza during your visit to the Czech Republic, and for sharing your experience with us. It was indeed a pleasure to hear that you enjoyed your stay, and nice to see that our Team Members, location and overall quality of the hotel contributed to your positive experience. I very much... More

Belgrade, Serbia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

I was booked in the hotel as part of arrangements of the conference I was attending. Initially, I was pretty impressed with the lobby, its atrium style and very nice, subdued colors. The room I was given was nice enough, although, due to the architecture of the hotel, it was in a kind of inner courtyard, facing other rooms. I... More

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Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

I cannot fault this hotel for anything. Immaculate room, superb staff, good breakfast, good location, etc. The taxi driver over charged us from the train station to the hotel. The hotel staff apologized profusely as if it was their fault. The good attitude and ready to please continued throughout the stay. Highly recommended and will definitely stay there again. More

Was this review helpful? Yes
Petr Petty, Director of Operations at Grand Majestic Plaza, responded to this review
19 April 2012

Dear Guest, Thank you for taking the time to write your review. We truly appreciate your comments. We are lucky to have such a great staff, and we thank you for recognizing the quality service they provide. If your travels bring you to Prague again we look forward to welcoming you back! Sincerely, Petr Petty Director of Operations More

Zurich, Switzerland
Senior Contributor
45 reviews 45 reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 8 April 2012
2
people found this review helpful

Stayed at the hotel for 4 nights over Easter. When we tried to check in at 10am on the day of arrival, fair enough, it was early, so we were told to come back later. We checked our bags into the luggage room. We were back at around 1pm and were rudely told that check is starts at 14:00. So... More

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GrandMajesticFOM, Front Office Manager at Grand Majestic Plaza, responded to this review
11 April 2012

Dear Guest, I am sorry that your experience did not meet your expectations. It is important for us to understand how our guests feel about hotel and what we can improve. Your comfort and satisfaction are our highest goals. We do appreciate the good ratings for room cleanliness and our location. I would welcome the opportunity to discuss your comments.... More

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Additional Information about Grand Majestic Plaza

Truhlarska 16, Prague 11000, Czech Republic
Price range (per night):* RM352 - 1,542

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