My wife and I just got back from a wonderful trip to Prague and a very memorable stay at this hotel. Through out our stay the hotel staff did little things that what over and above to make things easy for us from setting us up in the Executive Lounge while they got our room ready when we arrived much,... More

Prague is a beautiful city, and the hotel is a great location to see the sights. The executive rooms are clean and spacious. The beds were very comfortable as well. The breakfast in the executive lounge was very nice as it was throughout the day for other snacks and beverages. The staff in the executive lounge was very friendly and... More

The hotel staff is welcoming and helpful. My wife occasionally uses a wheelchair, and, at our request, one was waiting for us when we arrived. Our room was comfortable and clean. The hotel again helped by providing a shower chair, which a disabled person can use to get in and out of the bathtub. The indoor pool and the fitness... More

We spent six nights at the Prague old town Hilton. It was our first visit to the city and to eastern Europe, so we were a bit apprehensive. No need to have been! The hotel is well situated and no more than a ten minute walk from almost anywhere in the old town. There's a a subway and tram stop... More

Arrived at hotel only to be told we have some bad news and some good news!! Bad news we are over booked and don't have a room for you at this hotel!! Good news we have upgraded you to our sister hotel which is only 7 minutes away! I did not complain as this is a short break, and have... More

Prague is a lovely walkable town, and Hilton Old Town's proximity to the sights and restaurants makes it an smart choice. The rooms are clean and spacious, the breakfast is generous, and the executive lounge features not only ample cold and hot snacks and Pilsner Urquell but also knowledgeable and helpful staff. After a long day of sight-seeing and dinner,... More

Yet another stay in Hilton Prague - and one thing that wasted lots of my time. During checkout (I was hurrying a bit) I have not noticed that I was charged almost twice the price. Explanations and refund took almost a week, incl communication w/Hilton US. Finally, after third round of discussion it was settled back to original rate. So,... More

I left behind something that was important to me, but not expensive. Barbara arranged a budget courier shipment in only a day and stayed with my problem until I could confirm that I had received the shipment in good order. Kudos!. More

This hilton is a little old but is very conveniently located 5 min walk from old town square and tram stop right in front that takes you to main train station. Apart from the good location, this hotel scores due to proactive and good service. I booked directly with the hotel and their front desk had reached out to me... More