Friendly, helpful staff on Reception - Upon arrival we were told we had been upgraded to a suite which was a lovely surprise and on my actual birthday they left a bottle of bubbly and some fruit in the room. Excellent value for money and a good location near the castle. My only slight criticism would be that some of... More

We recently stayed for 3 nights. Our room was spotlessly clean and a good size. The decor is a bit dated but has an air of quality. All the staff we met were polite and spoke very good English. The buffet breakfast was just OK but the waitresses serving tea and coffee were excellent. The location of the hotel was... More

Spent a night here before returning after a business trip in the outer suburbs which was very pleasant. Reception staff were genuinely friendly, professional and efficient. Room was spacious if a little worn in places. It was, however, well equipped and very clean. Cafe bar good, reception area nice, buffet breakfast in the restaurant was good although more replenishment and... More

We have just returned from a weeks stay at this hotel and it lived up to all we had read about it. Good points: the location is in the beautiful Castle district and feels much more like a "locals" area than the busy, touristy centre. It is a little walk to the other side of the bridge where all the... More

Just spent 3 nights at this hotel, and it was a pleasure to stay there. Very polite staff, a very good room and a decent breakfast. Location is brilliant, away from the center, but an easy walk down hill (Tram 22 back) and very close to Prague castle - something worth looking at. Buy an integrated travel ticket at the... More

We have just returned from a very relaxing weekend at the Savoy Hotel.We appreciated the beautiful spacious room, the luxurious bathroom, the quiet spa, the blazing fire in the library, (which was lit especially for us, on a cold day), the excellent friendly and helpful staff. The leisurely breakfast buffet was a pleasure too.The hotel airport transfers contributed to the... More

customer service was good along with a very good buffet breakfast. recommend hotel pick up from airport,service excellent. rooms spacious and cleaned daily and a fair size. awoke each morning to drilling and banging at 7.30 which was annoying and felt location was too far away from centre although public transport is easy,quick and cheap.bar was a very big letdown,very... More

The customer service on this hotel has been of 5 star level since the moment we have left our transfer car until the moment we checked out. This hotel was able to deliver in every aspect I search in a pleasant stay: - Nice and spacious room - Big bathroom with a shower and a good sized bathtub - Delicious... More

The Golden Tulip Savoy gave us a Service Quality rare found in Europe! We were welcomed by the Concierge who took over the car and took care of all the Luggage and parked the car safely in the Basement-Garage and even offered Cleaning-Service for the Car. We felt ourselves very welcome and nothing was a Problem. Our couple of special... More