Mamaison Business & Conference Hotel Imperial Ostrava (Czech Republic): See 74 Reviews and 111 Photos

Address: Tyrsova 6, Ostrava 701 38, Czech Republic

Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava

Amenities:

Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 15 hotels in Ostrava

Price range (per night): RM288 - 466

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The hotel is known for its personal and warm attention for both corporate and leisure guests. Combination of 100-year long tradition with modern hospitality trends makes this charming hotel both a great place to meet and the perfect setting to relax after a busy day. The hotel features 162 comfortable and tastefully furnished rooms and suites, extensive meeting and conference facilities, 3 cosy restaurants with fine cuisine and unique Relax centre that make the hotel an ideal place to stay. ... more less

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Veronika J

Poříčí nad Sázavou

1 review

“friendly staff in a nice hotel”

Reviewed 4 June 2013

Our company made at the Hotel Imperial Conference. Everything went according to our ideas. The staff was friendly and helpful and quickly filled our needs. And the food here is simply delicious. The only criticism can be directed to near a busy street, but it will solve the windows closed and the air conditioning.

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Dear Veronika, thank you for sharing with us your positive experience with the performance of the Hotel Imperial MICE team. It is always nice to read, that we are successful in our effort to provide maximum guest orientated services. I am looking forward to your next visit. With best regards Michael Seifert General Manager More

MetraCop

La Grange, Illinois

Senior Reviewer

9 reviews

6 hotel reviews

Reviews in 7 cities

8 helpful votes

“A Five Star Hotel”

Reviewed 3 June 2013 via mobile

Stayed at Imperial Hotel while visiting friends in Ostrava. My friend booked the reservation for me and said he hoped I would like it. I loved it. Immediately on arrival you are welcome by the staff. Registration was friendly, I was made to feel welcome, lobby was comfortable and open, Legend restaurant in hotel, but I did not have the... More

Dear Guest, thank you for your nice words of appreciation. It is always nice to read so positive feedback as yours. I have communicated to all the team your satisfaction for their professionalism and friendliness. Looking forward to your next visit. With best regards Michael Seifert General Manager More

Lenka_Sim

Brno, Czech Republic

2 reviews

Reviews in 2 cities

“perfect services, good location, very good food and very friendly staff”

Reviewed 28 May 2013

I spent a night at Imperial with a Tokyo Metropolitan Symphony Orchestra, Japan, and found a perfect services, good central location, very good food and very friendly staff there. Although it wasn´t so easy to satisfy orchestra´s every wish, they did it by very pleasant way. Highly recommended to all travel agencies! No problem at all even with a large... More

Dear Lenka, Thank you for your nice comments concerning your visit at Hotel Imperial. I am pleased to know that you and your demanding musicians were satisfied with your stay in our hotel. I am looking forward to welcome you again at Mamaison Hotel Imperial Ostrava. With best regards Michael Seifert General Manager More

Jeras v

Antwerp, Belgium

Senior Contributor

22 reviews

12 hotel reviews

Reviews in 12 cities

1 helpful vote

“good hotel, for business purposes”

Reviewed 18 May 2013

This place has discovered that people want service and a friendly approach when they check-in and check-out. The rooms are good and spacious, not the most modern furniture. Depending on the room number, the distance from reception to the room can be several 100 meters. The restaurant Legend, has good quality level, and good opening hrs till 24:00..

Dear Mr. Jeras, thank you for sharing with us your positive experience with the performance of the Hotel Imperial. It is always nice to read, that we are successful in our effort to provide maximum guest orientated services. I am looking forward to your next visit. With best regards Michael Seifert General Manager More

Karelcermak

Prague

Top Contributor

56 reviews

30 hotel reviews

Reviews in 31 cities

20 helpful votes

“Good location not so friendly staff”

Reviewed 1 April 2013

I have stayed in this hotel with my friend when we came for one night to party at Stodolni. The location from train station and Stodolni is very good. The hotel room was ok, bathroom big enough, sleep quality good. Th staff was not so friendly as I expected. The only problem was when we could not get our rate... More

Dear Mr. Cermak, Thank you for the time you spend to give us your experience with stay at Mamaison Hotel Imperial. Please accept my apology for misunderstanding with the room swamp. In Comfort category we offer only double beds, the twins are available in Business category which is in higher price level. I feel sorry this situation was not explained... More

Jajalumaca

Prague, Czech Republic

41 reviews

15 hotel reviews

Reviews in 18 cities

19 helpful votes

“Excellent location, reasonable pricing, non-smoking rooms upon request?”

Reviewed 30 March 2013

Excellent central location and reasonable pricing. Very good wifi. I found it very strange that I got a smoking room and was explained that a non-smoking room must be specifically asked for. The view from some room is not very inspiring. No fitness. Breakfast and restaurant offer nice service and reasonable quality. (Although some places next to the large windows... More

Dear Guest, Thank you for choosing Mamaison Hotel Imperial for your stay and for sharing with us your experience with our services. We provide smoking as well as non-smoking rooms, both are offered upon request. If you do not specify your preferences we assign the rooms upon availability. Please next time specify your wishes and we will do our best... More

Angelo A

Bergamo, Italy

“The Imperial is like an house..”

Reviewed 8 March 2013

I started to frequent the Imperial Ostrava in 2009 for business and from the beginning I met nice staff with good service for everything. I spent several months in the fantastic rooms and for this reason I felt this hotel almost like an house. For job and for holidays I frequented lots hotels of same level in the world but... More

Dear Guest, Thank you for your lovely comments concerning your visits at Hotel Imperial. I am pleased to know that you are satisfied with your stays in our hotel, as we do our best to make sure every Guest's visit is as unforgettable as possible. I have communicated to all the team your satisfaction for their professionalism and friendliness. I... More

natkin

westsx

Contributor

13 reviews

4 hotel reviews

4 helpful votes

“Expensive for small travelogue type room. No character.”

Reviewed 7 March 2013

Disappointed by room size and horrible view. Very expensive for a room of this type. Asked for room with bath instead of a shower and they wanted another 20euros a night. I wouldn't go back. The breakfast was vey good though.

Dear Guest, thank you for the time you spend to give us your experience with stay at Mamaison Hotel Imperial. To satisfied each guests, we offer several types of rooms in different price level. Rooms vary in size but not in provided services and face well maintained courtyard or the city of Ostrava. Every room is described in detail in... More

Danyhella

13 hotel reviews

“Nice place to stay”

Reviewed 5 March 2013

The staff at the reception was friendly and helpful during the whole stay. Room was ok, nice and clean, well equiped. Perfect hotel lobby with grand piano. Rich breakfast at the hotel restaurant and again - perfect staff there. I would go for this hotel again for sure.

Dear Guest, thank you for your nice words of appreciation. It is always nice to read so positive feedback as yours. Looking forward to welcome you back. With best regards Michael Seifert General Manager More

BostonianT

Philadelphia, Pennsylvania

39 reviews

23 hotel reviews

Reviews in 24 cities

50 helpful votes

“Nothing special”

Reviewed 21 December 2012

I was told this is the best hotel in Ostrava, and I stayed here for five days. SERVICE: My first impression upon check-in was that I was not welcome there. You're just not going to get service with a smile at this hotel. (In all fairness though, I came to learn that you won't get a service with a smile... More

Dear Guest, thank you for the time you spend to give us very detail review of your stay at Mamaison Hotel Imperial. I highly appreciate that you share with us also negative experience which can help me to focus on the mentioned items. Hotel Imperial serves its guests almost 110 years and we are aware of some technical disadvantages caused... More

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Mamaison Business & Conference Hotel Imperial Ostrava Reviews, Ostrava

Mamaison Business & Conference Hotel Imperial Ostrava

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