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All 230 Krakow hotels

Best Western Krakow Old Town

3.0 of 5
ul. Sw. Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)
Hotel amenities
Best Western Krakow Old Town
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Ranked #69 of 230 hotels in Krakow
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356 reviews from our community

Traveller rating
    92
    160
    65
    31
    8
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Families
28
 
Couples
138
 
Solo
13
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
lincoln
Top Contributor
53 reviews 53 reviews
50 hotel reviews
Reviews in 39 cities Reviews in 39 cities
133 helpful votes 133 helpful votes
1 of 5 stars Reviewed 12 June 2013

Good morning. It is 04.15 am and first light in Krakow and I am yet to get any sleep. I am in a double room with my wife at the back of the Best Western Old Town hotel. On the first night we were woken at 04.00 am by a large group of young people gathered on the street outside.... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
14 June 2013

Dear Sir, thank you for your feedback, it is very important for us. I am very sorry for the inconveniences, but sometimes it happens that during the night when the people want to sleep, another want to party. I know that it is a problem and I am grateful for your opinion. I want to apologize you one more time.... More

Cleveleys
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 12 June 2013

We booked this hotel as our first choice was overbooked. The hotel was good vale for money and position was good near to old town square. The executive rooms were spacious, clean just rather tired in need of update which I understand is on the cards. The breakfast had good selection of cold meats, cheeses, breads and each day there... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
14 June 2013

Dear Sir or Madam, thank you for your opinion. It is very nice that the staff, breakfast was good, because we have got the influence on this matter. However, I know that it could be some noise in the rooms, because we are in the city center nearby the main road with trams, but we are not able to do... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 June 2013

Great location & breakfast. But I have a closet at home bigger that our room. My husband had to lie down while I got dressed and vice versa. It had 2 beds the size of cots pushed against the wall. After 4 nights we near got a divorce and we were here to celebrate our 40th anniversary. Depending on where... More

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See 2 more reviews by Lynne W for Krakow
RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
14 June 2013

Dear Madam, thank you for your feedback. I am very sorry for the inconveniences, but the size of your room is the standard double/ twin room according to the Polish Law. I am sure that our magnificant city get your stay enjoyable and I hope that your marriage is still very well. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN... More

Los Angeles, CA
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2013

Right in the center of town. Old town is across the street. The jewish section and a concentration camp site are close by. I did laundry at a location just down the street from the hotel. The hotel had a clock in the room. The best part is the location as the town plaza is across the street. Food and... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
14 June 2013

Dear Sir, thank you for your opinion. It was really nice to read it. Hope you will back soon to our hotel. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Weston-super-Mare, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 June 2013

I stayed 3 nights back in December 2012 with 5 other male friends and enjoyed it so much we are taking the wives and other friends this December and really looking forward to it. The rooms at the front can suffer tram noise so best to book the more expensive rooms which are more modern and towards the back and... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
7 June 2013

Dear Sir, thank you for your opinion. I am very happy when I was reading it. We are in the city center so there is a little big tram noise, but as you wrote we have a modern part on the back and it is more quiet. See you on December. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków... More

Sutton Coldfield, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 May 2013

We have just returned from a four night stay in the Best Western Hotel in Krakow. The hotel was in the perfect location 5 minutes from the town square and not too far from the central bus and train station. I can not recommend this hotel enough. The staff were so helpful and very polite, a credit to the Best... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
31 May 2013

Dear Sir, thank you very much for your wonderful opinion. It was a great honour for me to read it. I am very proud of my team and I am happy that your stay was enjoyable. I hope that you will come back to our city and hotel in the future. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków... More

Los Angeles
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 26 May 2013

We stayed at this hotel three nights on April 2013. Its most salient virtue is the location and the very nice buffet breakfast. Our room was comfortable and quiet. The location is across from a park and just a few blocks from the Rynek or main market square and train station. The area is safe and next door there is... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
31 May 2013

Dear Sir, thank you for your feedback. It was really nice to read it. It means that we do our best for the Guests and they appreciate it. I hope that you come back to our hotel soon. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 May 2013

We stayed at this hotel for 3 nights from may 12th to may 15th as soon as we got there early in the morning our rooms was ready. we went to our room and was very happy when we opened the door the room was very big, lovley size shower and toliet. The room was very clean and tidy. The... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
31 May 2013

Dear Sir, thank you for your very good opinion. Answering your question about sausages - it do not has the special name, this is just sausages produced by local company in our region of Poland. The name of comapny is: "Jędruś", but I do not think that it would be available in your country, even in the Polish shop. Hope... More

Overijse, Belgium
Top Contributor
58 reviews 58 reviews
42 hotel reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 15 May 2013

We stayed in the new Jazz wing which was quiet and very comfortable with all the facilities you would need. The hotel is only a few minutes walk from the old town and an excellent base to explore Krakow from. The staff were very helpful and answered any questions we had. Breakfast was good and on the last morning we... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
17 May 2013

Dear Madam, thank you very much for your opinion. It is a great pleasure for me to read it. It is very important for us to know that we do our job very well. See you next time in our wonderful city and our hotel. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Ol dTown More

Espoo, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2013

We stayed 3 nights in the hotel’s new Jazz wing. Our superior room was very spacious and peaceful on the 3rd floor facing the yard. There was coffee making equipment in the room as well as air conditioning. The hotel breakfast was also very good. The hotel is very well located near the main sights within walking distance. We were... More

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RTMonopol, Manager at Best Western Krakow Old Town, responded to this review
17 May 2013

Dear Madam, thank you for your feedback. I am very happy that you enjoyed your stay in our hotel and city. Hope, you will choose us during your next trip to Cracow. Kind regards, Magdalena Godzic Hotel Manager BEST WERSTERN Kraków Old Town More

 
 
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Additional Information about Best Western Krakow Old Town

Also Known As:
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Rt Monopol Krakow
Hotel Rt Monopol
Monopol Hotel Krakow
Address: ul. Sw. Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar/Lounge Business Centre Free Breakfast Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#48 Family Hotels in Krakow
Price range (per night): RM269 - 460
Hotel Class:3 star (3*)
Reservation Options:
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