Excellent hotel, extremely friendly and welcoming staff. The rooms were well appointed and comfortable. The main town square was only a 10 minute walk with all of it amenities. The hotel sports bar served great bar food. The breakfast was over priced, there is an abundance of bakeries around the hotel where a couple of pastires can be picked up... More

An outstanding experience. Comfortable, clean rooms. Beautiful location. The restaurant was fantastic. More

We stayed in every Sheraton in Poland. Other than Sopot, which was their resort hotel, the Sheraton Krakow was by far the best. The hotel staff was extremely friendly, the room was clean, and the club was well stocked. The hotel had a charming Polish feel while still retaining a modern look. The view of the river and Krakow Castle... More

Great hotel, wonderful location! I've been to some good hotels in Poland, but this one was really perfect - service, food, view, ambiance, room, bar, all great! One had to feel well in this place (nicly build and arranged too) and we are certainly going to go back there next spring. We could also get our room there for a... More

We stayed at the Sheraton for two nights. The room was pretty nice and we upgraded to Executive level. The food was "o.k.". Staff were friendly and courteous, and very helpful with directions. Our room had a distinct odour of old cigarette smoke. Leaving the window open didn't help. The hotel was fully booked so no other rooms were available.... More

The Sheraton in Krakow is located near the famous Wawel castle and along a beautiful riverfront. The room was a nice size and very clean. The thing that was most surprising was the excellent restaurant. I rarely eat in hotels but after a hard day, I decided to give it a shot. I was very pleasantly surprised and will eat... More

From the staff to the room to the food, there is nothing to worry about when staying at the Sheraton Krakow. I work in the hotel industry in New York City and as such look for things most travelers might not. I have no complaints. We had a great room with a view of the castle. Housekeeping was superb, always... More

Check in was very friendly and professional. Room was large, comfortable and very clean. I only used the dining area for the buffet breakfast and I would thoroughly recommend this. The range and quality of food was first class. The maids must work hard as my room was cleaned, tidied and best made while I was having breakfast. WI-FI access... More

We stayed there for three days and were very pleased. I had booked at a discount rate which didn't include breakfast, however, upon arrival they offered us breakfast at a much better rate than I had found online, so that was a nice suprise. Very friendy, helpful staff, good restaurant & bar. Our room was spacious and quiet. Among they... More