We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 17 Torun hotels »

Mercure Helios Torun

2.5 of 5
Ul Kraszewskiego 1/3, Torun 87100, Poland
Hotel amenities
Mercure Helios Torun
Ranked #10 of 17 hotels in Torun
3.5 of 5 stars 37 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

37 reviews from our community

    Trip type
Traveller rating
    3
    15
    11
    5
    3
Date Rating
Gdynia, Poland
Top Contributor
243 reviews 243 reviews
Reviews in 64 cities Reviews in 64 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 22 February 2012
2
people found this review helpful

The hotel is situated in the center of Torun, a very convenient location by car, next to the road DK1. The hotel is very spacious and well equipped rooms, here is the air conditioning and free high speed internet. Prices at the hotel are quite good as a hotel of this class. More

Was this review helpful? Yes
See 4 more reviews by Iwan89 for Torun
Posen
Senior Contributor
32 reviews 32 reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

I really liked the location of the hotel although it is not very calm atmosphere inside. This is a very international hotel and you might feel not very friendly there. The parking is expensive and I found the employees not very helpful. The good thing was the tea/water/coffee provided by the hotel. Average stay, nothing more to say. Torun is... More

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Prague, Czech Republic
1 review
2 of 5 stars Reviewed 18 November 2011

Very soft, worn, uncomfortable beds + extremly non-intuitive, stupid, complicated heating/aircon controller which only qualified staff is able to operate, if you want to e.g. increase the temperature in the room by 2°C. More

Was this review helpful? Yes

Travellers are raving about these Torun hotels

Pod Czarna Roza
4 of 5 stars
Show Prices ABS:HotelCheckRates-d615803?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
B&B Hotel Torun
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1885452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Bulwar
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1238400?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Petite Fleur
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d606794?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Retman
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1380700?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Salford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 27 August 2011
1
person found this review helpful

We spent seven nights in the Hotel and, whilst facilities were adequate we found that from Friday until sunday, there was no water in the hotel, this was a result of works within the city to replace main water pipes.The hotel told us that they were only told about this on the day it happened,it seems strange that the local... More

Was this review helpful? Yes
Limerick, Ireland
Top Contributor
66 reviews 66 reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 28 May 2011
2
people found this review helpful

This slightly aged Mercure hotel is located close to the old town in Torun and is well connected to local road network. Only here for a few days and mostly just slept and occasional meal but meet these requirements perfectly but not in line with what it costs. It has some spa/gym centre but didn't have time to check this... More

Was this review helpful? Yes
See 3 more reviews by 10111011 for Torun
Torun, Poland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 December 2010
5
people found this review helpful

The first time I was at the "Mercure" in September 2010. The hotel is very very good location (near the centrum of the city). The rooms are very elegant and large. The food was very tasty. The hotel staff from the beginning was very helpful and courteous. I would definitely stay there one more time. More

Was this review helpful? Yes
Munich, Germany
Top Contributor
77 reviews 77 reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 23 November 2010
2
people found this review helpful

I spent the night at this hotel on the wedding party. Party was very successful and prepared by the hotel, food was from local restaurants - not the best. The rooms are not big, but I slept comfortably. A large number of stations in the TV allowed me to watch the Japanese GP in the morning. A quick walk after... More

Was this review helpful? Yes
See 2 more reviews by rob_sad for Torun
San Dona Di Piave, Italy
Senior Contributor
31 reviews 31 reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 6 August 2010

The hotel is anonymous and the quality is really low. We came with a prepaid reservation for a double room and were told that there was no double room but only twins. Eventually we were told that it was possible to have a double room, and we got a narrow room with and old uncomfortable bed; we couldn't sleep at... More

Was this review helpful? Yes
Poznan
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 23 July 2010

I slept there only one night. Everything was good like in every system hotel, but I have "some problems" after dinner (and I found live snail in salad !!!). Hotel is rather big and close to the old historic city, but not exactly inside. I think there are much better hotels in Torun with better restaurants, there is a lot... More

Was this review helpful? Yes
Leicester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 June 2010
5
people found this review helpful

We're not too sure what all the fuss is about on previous reviews but this is a fab hotel. We're assuming it has been renovated fairly recently because it is very clean and the staff very friendly and helpful. Admitted the outside is not the best looking but who books a hotel on what the ouside looks like? We.ve seen... More

Was this review helpful? Yes

Travellers who viewed Mercure Helios Torun also viewed

1231 Hotel
4.5 of 5 stars 27 Reviews
Torun, Kuyavia-Pomerania Province
Show Prices ABS:HotelCheckRates-d1237241?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Filmar
4 of 5 stars 31 Reviews
Torun, Kuyavia-Pomerania Province
Show Prices ABS:HotelCheckRates-d595654?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Etap Hotel Torun
4 of 5 stars 31 Reviews
Torun, Kuyavia-Pomerania Province
Show Prices ABS:HotelCheckRates-d1757685?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 17 hotels in Torun, ranked by popularity »

Been to Mercure Helios Torun? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mercure Helios Torun

  • Accor Helios Torun
Address: Ul Kraszewskiego 1/3, Torun 87100, Poland
Price range (per night):* RM138 - 220

Owners: What's your side of the story?

If you own or manage Mercure Helios Torun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mercure Helios Torun
Show the lowest price for this hotel (from our partners)
Show Prices