I really liked the location of the hotel although it is not very calm atmosphere inside. This is a very international hotel and you might feel not very friendly there. The parking is expensive and I found the employees not very helpful. The good thing was the tea/water/coffee provided by the hotel. Average stay, nothing more to say. Torun is... More

Very soft, worn, uncomfortable beds + extremly non-intuitive, stupid, complicated heating/aircon controller which only qualified staff is able to operate, if you want to e.g. increase the temperature in the room by 2°C. More

We spent seven nights in the Hotel and, whilst facilities were adequate we found that from Friday until sunday, there was no water in the hotel, this was a result of works within the city to replace main water pipes.The hotel told us that they were only told about this on the day it happened,it seems strange that the local... More

This slightly aged Mercure hotel is located close to the old town in Torun and is well connected to local road network. Only here for a few days and mostly just slept and occasional meal but meet these requirements perfectly but not in line with what it costs. It has some spa/gym centre but didn't have time to check this... More

The first time I was at the "Mercure" in September 2010. The hotel is very very good location (near the centrum of the city). The rooms are very elegant and large. The food was very tasty. The hotel staff from the beginning was very helpful and courteous. I would definitely stay there one more time. More

I spent the night at this hotel on the wedding party. Party was very successful and prepared by the hotel, food was from local restaurants - not the best. The rooms are not big, but I slept comfortably. A large number of stations in the TV allowed me to watch the Japanese GP in the morning. A quick walk after... More

The hotel is anonymous and the quality is really low. We came with a prepaid reservation for a double room and were told that there was no double room but only twins. Eventually we were told that it was possible to have a double room, and we got a narrow room with and old uncomfortable bed; we couldn't sleep at... More

I slept there only one night. Everything was good like in every system hotel, but I have "some problems" after dinner (and I found live snail in salad !!!). Hotel is rather big and close to the old historic city, but not exactly inside. I think there are much better hotels in Torun with better restaurants, there is a lot... More

We're not too sure what all the fuss is about on previous reviews but this is a fab hotel. We're assuming it has been renovated fairly recently because it is very clean and the staff very friendly and helpful. Admitted the outside is not the best looking but who books a hotel on what the ouside looks like? We.ve seen... More