You know what you get when you book an IBIS, cheap and cheerful but this one was very clean and good service for a 2 star hotel, very reasonablt restaurant and B&B, dinner and some beers all for under £ 100. Tram stop outside as the Centrum is around a mile away.
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I booked this hotel in advance only to arrive and be told I was too late in checking in and that there was no room available. For those of you who might not know, Poland is soon to host Euro 2012 and is in the process of building new roads. This means severe construction work and additional travel time. It...
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Dear Mr/Mrs,
I am very sorry of the situations which happen upon your arrival at the hotel and I would like you to accept my most sincere apology for this situation.
At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us and please allow me to present you some...
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I stayed with my husband an 10 month boy for one night over three weeks ago. I booked Ibis because I trusted the brand which had never let me down till that weekend. The rooms are clean, no luxuries though, but I was disappointed to see there was no kettle, no glasses, no tea or coffee. I would expect much...
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Dear Aleksandra,
Thank you for taking the time to tell us about your experience at the Ibis Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your concerns,...
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The hotel has a very good and central location. The room was comfortable and clean. Next to the hotel there is a big road, but it was not too noisy, at least at the 7th floor. The internet connection was quite slow though.
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very good room not noisy at all good breakfast and very friendly staff clean and spacious and well located in the centre about 10 minutes by bus to the castle and old town
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i stayed at this hotel for 4 days, and while i dont have much complaints about the service (the service was quite up-to-the-mark and efficient), but there could be number of things which could be improved:
- bed sheets and pillowcases looks very used, faded and marked. Really doesnt suit the professional environs of a busines hotel. even when the...
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I agree with other reviewers who found this hotel clean, efficient and well-priced.
My only problem was the towels in the shower room. There was that now standard notice - if you want your towels changed leave them on the floor. We were careful to hang them up, but they were changed nevertheless. All that unnecessary laundry. (And the towels...
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Stayed for one night. The reception was efficient. Booked though the net and got a cheap price. The room floors are made of parquet - much nicer than carpet. Comfy bed and modern bathroom. Liked the water cooler on the first floor. I did not come with a laptop so the two terminals in the lobby were appreciated. The position...
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