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All 9 Holguin hotels »

Paradisus Rio de Oro Resort & Spa

5.0 of 5
Playa Esmeralda, Crta Guardelavaca, Holguin 007, Cuba
Hotel amenities
Paradisus Rio de Oro Resort & Spa
Ranked #1 of 9 hotels in Holguin
4.5 of 5 stars 1992 Reviews
25 May 2012 -
alimarcelle
 
 
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1,992 reviews from our community

What travellers say about this hotel
  • Royal service(171)
  • Very good(87)
  • Lobby bar(63)
  • El Patio(63)
  • Buffet restaurant(61)
  • Show table(53)
  • Pool area(53)
  • Friendly and helpful(28)
  • Would highly recommend(16)
  • Junior suite(10)
Traveller rating
    1,531
    299
    98
    45
    19
Only show reviews for Family (153) | Couples (1295) | Business (12)
Date Rating
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

My bf and I (young couple in their 30s) stayed at PRDO for a week in April. We stayed on the Royal Service side in a Master Junior Suite (none ocean-view). The Excellent - service -hands-down the best I've ever experienced (when compared to Cancun, Jamaica, and Punta Cana). You have your own butler (2 - alternating daily) on the... More

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Invergordon, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Back for our 3rd visit first 2 weeks in May and every bit as good. Weather was brilliant, beach a bit disappointing as sand had been washed away by previous storms. Good to see our junior suite has been updated with new furnishings and as usual kept spotless clean and well stocked mini bar. Bar and restaurant staff excellent as... More

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Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
26 May 2012

Dear Guest, Thank you very much for your nice comments. I am glad to see that you enjoyed as much as your previous time. It is always a big pleasure to see our distinguish guest returning to our hotel. Regarding the dress code at the restaurants we are still asking for casual dress code and long pants for men’s. Nevertheless... More

Folkestone, United Kingdom
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

My husband and I, along with family and friends enjoyed our 2nd visit to the Paradisus - 7th-21st May, room 4017. From the moment we stepped off the coach we felt all the stresses and strains of everyday life disappear. Yes the rooms are looking a bit tired our room was spotlessly clean and the mini bar stocked daily. We... More

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Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
26 May 2012

Dear Guest, Thank you very much for your comments and for the personal e-mail you wrote to me. As I did mention to you, there is no better reward than to see our guests returning to our hotel which really means a lot to us. I already passed your comments to our staff and specially to Youre. I hope I... More

Burlington, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

My boyfriend and I stayed at PRDO May 12-19. This was my third time in Cuba, but first time in Holguin. For my boyfrined, this was his first time ever at an all inclusive. We really had a wonderful time. From the moment we arrived we were greeted with friendly staff, a glass of champagne and a cold towel. Check... More

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Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
26 May 2012

Dear Guest, Thank you very much for your nice comments and for sharing them with us on tripadvisor. I am glad to read that you did enjoy your stay at our resort. I will pass your comments to Mabel and the rest of the staff as they are the ones that make everything possible. I hope we will have the... More

Horatio1
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

My parents and I enjoyed our 4th visit to Paradisus 2nd-16th May. As always the staff were amazing and we were welcomed back like family. I raised a small issue with the Manager on the second day of our stay and this was dealt with immediately and resolved to our absolute satisfaction. Customer service is and has always been excellent... More

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Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
26 May 2012

Dear Guest, Thank you very much for all your nice comments. I am glad to read that you did fully enjoy your stay at the hotel and that any issue you did encounter could be solved immediately. Regarding Roberto he is an outstanding employee. We always move our staff around in order to make sure everyone is ready to take... More

Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 24 May 2012 NEW

Myself and my partner have just returned from a wonderfull two weeks spent at this friendly and idealic hotel. We travelled out as a group of ten people, On arrival we were blown away by the open plan foyer with its lovely ponds and sculptures and comfortable seating. The sun and backdrop of the landscaping is very nice. We were... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

Having been to Paradisus many times this is our home away from home. We cannot say enough about the wonderful staff here and we have made many friends over the years. There are reports of the hotel being dated but they are making some progress with updating the rooms. Yes the pool does need attention but that really does not... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 May 2012 NEW

I always read tripadvisor before I travel and that's why I feel it's important to leave a review. This hotel was recommended by a friend who got married at this hotel and works for Thomas Cook. Cuba is a beach lovers paradise and you will not beat the beautiful scenery and the very welcoming and smiley staff who make Cuba... More

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belfast
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
3
people found this review helpful

Like many other couples we met in the Royal Service area we were on our honeymoon. Unfortunately the first impressioin was not a good one- we had specified on booking 'a honeymoon' but we were put in a twin room with two singles made up separately and then pushed together... Hardly the romantic start we were going for. But a... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

Hawimmingving stayed at many 4* and 5* hotels throughout the World I have been left disappointed by my and my partners visit to the Paradisus Rio del Oro. The hotel is dated and in bad need of modernisation, especially the bathrooms and the sanitation standards. For a hotel rated at 4*/5* by many people I felt assured that my daughter's... More

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Additional Information about Paradisus Rio de Oro Resort & Spa

  • Paradisus Rio De Oro
  • Paradisus Hotel Guardalavaca
  • Rio De Oro Paradisus
  • Paradisus Rio De Oro Cuba
  • Hotel Paradisus Rio De Oro
Address: Playa Esmeralda, Crta Guardelavaca, Holguin 007, Cuba
Price range (per night):* RM722 - 942

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