Eh, we checked in really late so we ended up getting a crappy room. Only a couple of things irritated me; the room's window faced the inside/middle of the hotel so it was pretty loud at times. Another issue was our shower was horrible. We stayed 2 nights and I shower twice a day so it was terrible for me.... More

This hotel was a very nice hotel in the heart of DC. I used Priceline and paid $175 each for 2 nights, 2 rooms, which I thought was a good deal during a very busy week in DC (Police Week). The hotel lobby is nice, a little outdated but I liked it. They put out water each day flavored with... More

I booked 3 nights on Priceline and had some second thoughts after reading some of the reviews. The check in process was slow but once we got to the desk clerk it was very efficient and friendly. There was a water station right by the check in desk with pineapple, strawberry & lemon flavored water available which was nice after... More

Just returned from a D.C. business trip with a three night mid-week stay. I was concerned about the choice of hotel after reading reviews and finding out that the police convention was in town with many of our fine men and women in blue staying at this hotel. The hotel informed us beforehand of the situation and assured us that... More

Neither the accommodations nor the staff's service/attitude were particularly impressive. The wireless internet, for which I had to pay being only Starwood Gold at the time, was incredibly slow, bordering on dial-up speed circa 1998. More

Positives: - ok location (not as convenient as some, but walkable) - great service, from reception to restaurants - food at both breakfast and dinner was great - warm cider in reception was wonderful when coming back in from the cold Negatives - we had a room looking onto the atrium, and did feel rather deprived of sunlight after a... More

I stayed at this hotel for 3 days for a seminar my company was conducting. The hotel itself is not as nice as some Westin properties, but I was given a suite which was a treat. Large and spacious, with a balcony that was unfortunately just out to the lobby, not outside. Because my rooms extended over the lobby and... More

This hotel located on M street is terrible safe your money and go to westin located in george town.When we checked in room was not ready and they offered us upgrad we had to wait 2 hours,and when we get there tv did not work ,ac was broken,bed sheets was dirty,toilet mirror dusted.Poor management . More

The rooms have been all refurbished to Westin's high standard. However the property can't overcome it's 70's architectural design, which makes the hallways, elevators and atrium look old and dated. One thing they could improve on is the metal room doors, which are heavy, swing shut hard and rattle loudly every time anyone in the hallway let's their room door... More