The rooms were good, albeit a bit on the cluttered side which sort of adds to the character. Staff were friendly, but one didn’t really feel they were going out of their way to help. My only real complaint was the air-con which was incredibly noisy. In summary, a bit expensive for what it is, hardly memorable, not as convenient...
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I have to say that I share many reviews on this site. We are back from a 4-night stay, paid on starpoints. On top of this, we use the Platinum Upgrade Awards (a new amenity from SPG) to secure an upgrade in a deluxe suite. Let me be clear: the room was fantastic, charming, with luxurious sheets, and most of...
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Has historically been my favorite DC hotel, but communication this time has been nonexistent. have tried through several mediums to get through to GM, but to no avail. Cancelled reservation in advance of stay this Saturday, hopefully will be better in the future.
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It certainly makes us unhappy to learn that because of your last experience here, you chose to cancel your reservation. Without more information to go on regarding your experience, we absolutely would appreciate it if you would contact us directly to discuss what the problem was. We hope to be able to restore the relationship we had with you in...
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We have stayed at the Fairfax on several occasions, both for business and for pleasure. It is a smaller hotel, which we enjoy. The staff are friendly and accommodating. The rooms are large and airy. The location is perfect - just a little off of Dupont Circle, so it's not too busy but within seconds you can get anywhere you...
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We love hearing from our loyal returning guests, and hearing that each time you have stayed at The Fairfax at Embassy Row was enjoyable truly excites us. Your kind words regarding our staff and your accommodations are very much appreciated and we look forward to greeting you again very soon. Thank you.
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I took my significant other on a much needed weekend away. Here goes:
1. We arrived and immediately, I was hit with a rude, short Bellman. He didn't speak or say, "Welcome to The Fairfax at Embassy Row". He started writing down my license plate and asked for my keys. I was stunned. No professionalism at all.
2. There is...
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While it seems our location and your accommodations created an enjoyable stay for you, we do apologize for any inconveniences or confusion that you encountered while here. The best suggestion that we can give to our guests in order to pre-empt any miscommunication is to utilize the wealth of information on our website, prior to arriving. All charges are clearly...
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Stayed here for two nights recently for the ending of our around the world travel adventure on The Global Scavenger Hunt. The lobby is small, but the bar area and restaurant are large as are rooms. The staff was welcoming and helpful...close to Dupont Circle and Metro (a sad state of affairs there!) A great value...
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All we can say is Wow! What an adventure The Global Scavenger Hunt must have been. To be able to travel the world and participate in something so unique is truly priceless. We're happy to see that you found an appreciation for the elegance and rich history that embodies and surrounds The Fairfax at Embassy Row, and hope that we...
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I quite liked this hotel. Pretty comfortable overall. Close to the metro, and lots of fun food and strolling options in Dupont. Also, a nice 20 minute walk to Metro Center on a temperate day. There are a few things though that make it fall just short of an A. First, they either seem to have way too many people...
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Even with a few hiccups during your stay, we're thrilled to learn that you will return to The Fairfax at Embassy Row. We do hope that the next time you come to visit with us, that your stay will reflect the comfort, service and hospitality that we strive to provide each of our guests. By alerting us to these issues,...
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I would like to mention Katie and Tee at the front desk who specifically are awesome and always helpful. In addition, Katie's sunshine always picks me up when I come back from a stressful day at work. Thank you!
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How wonderful that our staff were able to brighten your day during your stay at The Fairfax at Embassy Row. It is our hope that each of our guests leaves here with a feeling of contentment and relaxation and it seems we met that goal with you. We will pass along your kind comments to our staff and look forward...
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We had to make a trip to Washington, DC to visit colleges for my daughter. We wanted something close to Foggy Bottom, but also near the Metro. We chose the Fairfax at Embassy Row, and were very pleased by the service and the location.
The hotel is very charming for a mid-size hotel. The service was impeccable, and the beds...
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Thank you for letting us know about your recent experience at The Fairfax at Embassy Row. We hope that you and your daughter had a wonderful time touring the outstanding colleges in the area and hopefully we can look forward to welcoming her as a DC resident soon. It's great to hear that we were able to provide you and...
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My husband and I were planning a long-awaited vacation to DC. Checking many sites, the Fairfax was on our short list. AAA.com had a price of $65/night (you read that right!). I called the hotel, they said book it. I called AAA.com, they said book it, the online price is guaranteed. So we booked it and hoped all went well....
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Your stay at The Fairfax at Embassy Row embodies exactly what we hope each and every one of our guests experience, a relaxing and comfortable time in our Nation’s Capital. Thank you for taking the time to provide such a detailed review about your time spent in Washington, DC and for mentioning how convenient our hotel is to many local...
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