We stayed on the first floor. The room ceilings were very high, so we did not hear anyone walking above us. The room was clean and a decent size. I am not a fan of memory foam mattresses, but theirs are comfortable because you can adjust the firmness. The only complaint we had was the TV was small, only about...
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Typical Hilton Garden Inn. Good, clean rooms and good service. It's in the middle of a field and not within walking distance of anything (unless you count the Ruby Tuesday's in the parking lot).
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Customer service is first and foremost here. The staff is very personable and will do everything they can to make your stay enjoyable. One of the better gyms I've seeen for an HGI, and the outdoor fireplace offers a great setting to relax and enjoy a drink or two. The room, like all other HGIs, was comfortable and clean. There...
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Stayed at this hotel for a week and held a business function there, as well.
Hotel is nice, clean, fresh decor, well-maintained. There is a very nice outdoor seating area, complete with an open-air fireplace.
This facility has an outdoor heated pool, as well as a fitness center. This one actually has weights and more than one treadmill! There is...
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Thank you for the wonderful review on the hotel. We appreciate you taking the time to write the review and for completing the Hilton World Wide survey as well. Social Media is very important to our industry and reviews like this only enhance our opportunities. Thank you again and hope the next time you are traveling to the Avondale area...
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Stayed a couple nights for business........I'm an Hhonors member, and so upon check-in, I was delighted when I was given a bonus of fresh homemade salsa and a bag of chips......the salsa was a very unique and delicious way to reward their customers loyalty and it is a great idea. The room was very clean and comfortable and quite as...
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Thank you for the wonderful review regarding your stay. We appreciate the comments regarding the salsa. We make that fresh daily and it is something a little different to offer our diamond members. Again, thank you for the positive review and apprecaite overall great scores.
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My wife and i stayed here one night after arriving later than planned into PHX. We we're headed to Yuma but just didn't feel like doing the drive so late. This hotel is conveniently located to the 10 and far enough west of town we felt like we would have a good head start in the morning. Check in had...
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Thank you for the kind words via Trip Advisor. We appreciate you taking the time to acknowledge the staff and all members of Trip Advisor. Studies continue to show that website like these and personal testimonies do assist future travelers in their decision making. Thank you again for the comments and I look forward to sharing them with the entire...
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We had a large group function (50+) which included an overnight stay, three meals and snacks between meetings. EVERYTHING was done beautifully. I cannot imagine a better or more accommodating staff or a more pleasant experience. Thank you Toni, Tracy and Candy for a lovely weekend!
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Thank you for the wonderful note regarding the staff. We as well enjoyed hosting your group and appreciate your kindness toward the entire staff. I know when a particular function was a success, when our team states “how fun” a group was to work with. Thank you again, for the generous scores and comments. We look forward to doing business...
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I stayed in the Hilton Garden Inn for four nights. I had both dinner and breakfast at the restaurant and the food was great. It would be nice if the breakfast were included in the price of the room as the price seems a little steep for the room alone.
The staff was very friendly and helpful. The hotel is...
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We would like to thank you for your recent stay and review of our hotel. It is always nice to reveiw such positive feedback on Trip Advisor since this site is a great tool for those that travel. We look forward to sharing your review with our entire team and take these surveys very seriously. Thank you again and hope...
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We stayed at this hotel and had breakfast and dinner the breakfast the food was cold and uncooked and when the restaurant staff did not decide to go home 3 hours early one night 'because there were no customers up to 20.30' we arrived at 20.45 to be told this or the following night ot be poisoned by raw uncooked...
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My husband & I stopped for the night on our way from Texas to California. We were pleased with the appearance of the lobby and the comfort and cleanliness of our room. The staff was willing to go the extra mile, recommending a great sushi restaurant nearby. Everyone from our server at breakfast to the front desk person greeted with...
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Thank you for your recent stay and the wonderful comments you made regarding your stay. We always appreciate when our guests notice our clean rooms and exceptional service. I look forward to sharing your review with the entire team. Comments like yours remind us "why" we are in the hospitality business. THANK YOU!!!
HGI Phoenix_Avondale Team
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