The service here was exceptional; everyone I encountered made an effort to be helpful. The people at the front desk were particularly welcoming and had good suggestions about local restaurants. The room was fine; everything worked well. The bed was very comfortable and the room was quiet. I would definitely return for a business trip.

This hotel needs to work on the finishing touches that would make it great. Right now it is just marginal...our reservation was not right (king room club amenities) when I brought the issue to their attention, they seemed more annoyed than accommodating. Our room was not ready when we arrived so we waited by the (small, cold) pool. The chairs... More

This hotel is situated in a beautiful spot outside of LA. The staff was friendly and the rooms were clean and well maintained. The lobby area was recently renovated along with the rooms. There is a breakfast buffet in the morning however it is EXTREMELY overpriced. $20 per person for a small buffet is not a good value. Overall the... More

Everything about this hotel is average, nothing really bad or good. Except very friendly staff during my 6 day stay. Gym is OK but can get crowded in the morning (about 6 Cardio-Engines) & outside running is not really an option without any marked trails in the hills and roadside running as alternative. Rooms are fairly large and these to... More

Love this newly renovated hotel in the north LA county with very reasonable price, free breakfast for kids. It is a hidden gem in the area. The staff were excellent at the front desk, especially Chloe, who was an upbeat cheerful lady working very hard to accommodate guests questions and needs. The ambient is very modern and relax. It also... More

The room was large, clean and nice however, the room we were assigned wasn't fully in service. The fridge didn't work, the phone had a dial tone but could not make any calls including to the front desk. The movie ordering feature on the television did not work and just said it was unavailable over the trip. We had planned... More

I booked a room here for one night. Quality is the high quality that you an expect at a Sheraton. I had asked ahead of time to have a microwave oven put in my room. What I'm unhappy with is that I found out that they had run out of microwaves when I entered my room. No microwave! I asked... More

We love this upscale hotel. The staff, including room service, was excellent. The rooms are contemporary and beautiful and the bed was the most comfortable hotel bed ever experienced. Couldn't believe the great Hotwire rate.

The hotel is modern, clean, comfortable, and has a great staff. Sheraton Club floors have large balcony rooms and complimentary food services. Surrounding community is very nice. We were on an escape to Southern California and stayed here on a return up the Coast from San Diego. This hotel is convenient to Los Angeles and the beach communities too. We... More