1st mistake-checking in and not inspecting the room 2nd mistake-stepping out on the 4th floor 3rd mistake-not asking for a refund and walking out This was the worst, worst hotel room that I have ever stayed in, the room was filthy! They must have just evicted their long term customer for the night and let us pay to stay in... More

Great staff, especially in the morning, nice little breakfas in the morningt, beautiful room and nice bed. More

My husband and I are moving to Hawaii and made this place our "transition spot" after we'd sold our home, but before our move. We had planned to stay here for a few weeks at best, but my husband's consulting job contract was extended and we have been here for 5+ months! The staff here treats us like family and... More

Good basic accommodation, amiable staff. Improved bedding, new room decor add homier feel. Would stay here again. More

Very good hotel, is good located and the service is very good, the workers always help you with any issue you have, and now on the morning you get a light breakfast. More

They say they provide house cleaning services, but they don't....even after several requests. When we arrived, we found the dishes in the kitchen were filthy, the shower still had a ring around the tub with hair in it, dirty towels someone had obviously used to wipe their dirty hands on and the bed linens were all very well used and... More

My husband left his phone during his stay at their hotel in Anaheim this weekend. Aisa, the receptionist, personally spoke with the houskeeping staff to ensure that she had the phone in her possession, the moment we called. The manager, Jay, went out of his way - including personally going to UPS after his work tour to ensure that my... More