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Extended Stay America - Orlando - Altamonte Springs

2.0 of 5
302 South Northlake Blvd, Altamonte Springs, FL 32701 (Formerly Homestead Studio Suites - Orlando - Altamonte Springs)
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Extended Stay America - Orlando - Altamonte Springs
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50 reviews from our community

    Trip type
Traveller rating
    14
    14
    10
    5
    7
Date Rating
NC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 8 April 2013

We needed a stop-over hotel on our way to Sanibel. We made reservations late and were traveling with our dog. When the original reservation was made the name of the hotel was Homewood/Homestead Suites (or something like that). I booked through Priceline and pre-paid for the room. I wasn't expecting a lot for $95.00 plus $25 pet fee but it... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
16 April 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that you did not enjoy your stay at our hotel. I will take action to ensure that you were not double billed for your stay and the musty odors are addressed as soon as possible. Unfortunately, smoking is still allowed at this hotel property... More

St. Petersburg, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 March 2013

For $66/night it was way above what we believed. The rooms were really clean and I loved the small nice little kitchen and had plates and stuff to use. Made staying there easier and better on the wallet. The staff checking in 3/22/13 (I think she was the manager was super nice and checking out 3/26/13 morning she was very... More

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Manager_11525, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
18 April 2013

It is so rewarding to read that you had a great stay with us. Thank you for your comments. We appreciate you letting us know that the cleanliness of your room along with the kitchenette helped to make your stay pleasant. As well, that the staff upon check-in were able to assist you and that your daughter was able to... More

FREDERICKSBURG
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 March 2013

Stayed here because like the ability to be able to do a small amount of cooking{breakfast} and prepare some lunch while golfing in the area. Rooms were spacious, and most importantly clean and the beds very comfortable . Area in corporate area off I-4{ very safe area} but very quiet right next to the Hilton. Easy access to restraunts, shopping... More

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See 5 more reviews by STEPHEN W for Altamonte Springs
Manager_11525, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
17 April 2013

Thank you so much for posting a review of our property. I'm glad that you enjoyed all of the amenities that we offer here. Not only is cleanliness important but it is something that we take great pride in. My hotel staff and I would like to personally say, ' Thank You ' and we look forward to you coming... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 17 February 2013

Don't be fooled like I was into thinking you are staying at the nicer and similarly named HomeWOOD Suites (which was nice in Birmingham). This is a bare bones place. The sheets are itchy, bed hard, and the pillows make you wish you brought your own. The shower makes a horrible sound that makes you think the plumbing is going... More

Was this review helpful? Yes 1
OrlandoESH, Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
6 March 2013

Thank you for sharing your experience in regards your recent stay at Homestead Studio Suites-Altamonte Springs. We take pride in providing all of our guests with a clean, quiet and comfortable stay. Obviously, this was not your experience during your brief stay here with us. While we do believe that yours was an isolated incident, we sincerely apologize. We have... More

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1 of 5 stars Reviewed 16 February 2013

Talk about false advertisement- these are just rooms with two big beds in them, and a mini kitchen. Don't be fooled like we were. We thought that they were suites- meaning two separate rooms. The bathroom doesn't have any shampoo or conditioner either, it's real bare bones. The breakfast is a few muffins, don't expect a hot breakfast. What a... More

Was this review helpful? Yes
OrlandoESH, Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
6 March 2013

Thank you for taking the time to share your recent stay here at Homestead Studio Suites- Altamonte Springs. Unfortunately, it appears as though we did not meet your expectations in regards our advertisement of providing ‘suite’ rooms. I apologize. All of the rooms provide our guests with a well-equipped kitchen, full-size refrigerator, microwave and two-burner stovetop. All of these amenities... More

Ocala, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 23 January 2013

While the property is what you would expect from an extended stay hotel, the staff is friendlier and more helpful than most! I understand the notion of the twice-weekly cleaning for extended-stay guests, but I still feel that if these properties want to benefit from discounters (Travelocity, Priceline, etc.) they should offer "nightly rate" guests daily housekeeping services.

Was this review helpful? Yes 1
See 2 more reviews by Jake E for Altamonte Springs
OrlandoESH, Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
31 January 2013

I appreciate you taking the time to write a review of your experience with us. I am grateful for the feedback you provided so we are able to continually improve our hotel. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Sincerely, Maurice Denson More

Virginia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 January 2013

The front desk staff (Dionne and Danielle <-----I think I misspelled her name ) by far was the reason this review received a very good rating! Good price value! We had an issue in the first room we were placed in but moved upstairs with no problems. I learned what the hotel industry calls a queen and king size bed... More

Was this review helpful? Yes 1
See 2 more reviews by VAis4Lovers04 for Altamonte Springs
OrlandoESH, Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
31 January 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. In response to your post,... More

Dallas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 December 2012

I love love love having a kitchen and that rarest of commodities – a screened window that opens wide. Yay, fresh air! Try to get a room on the lovely side with the pond and mature trees. Rooms at the hotel front are also nice views. Of course, that’s where everyone wants to be. Most of us have to settle... More

Was this review helpful? Yes 3
OrlandoESH, Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
31 January 2013

Thank you for taking the time to review your recent stay. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. I have spoken with my staff and reviewed the importance of being professional and polite with each and every guest, no matter how busy we may be. It is my... More

Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 December 2012

it is a great place to stay. The rooms are clean. Staff polite. It is located in a quiet area. It is a safe place to stay. I stayed here with my family in December. The rooms were large. The cleaning service was great. The bathroom was decent size. There is a nice kitchenette. There was a large TV on... More

Was this review helpful? Yes 2
Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 October 2012

I have only two issues. 1) Their electronic keys go bad for no reason and heaven forbid you arrive there at 11 pm or later after a night out, you cannot get into the hotel due to the front desk not being staffed till morning. 2) The beds are concrete slabs. If you have any plans on utilizing this facility... More

Was this review helpful? Yes
Ed S, Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review
2 November 2012

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I also appreciate the opportunity to respond to your issue in a way that might be able to help future customers. It's very important to... More

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Additional Information about Extended Stay America - Orlando - Altamonte Springs

Also Known As:
Homestead Suites Orlando / Altamonte Springs Hotel Altamonte Springs
Homestead Suites Orlando / Altamonte Springs Hotel
Homestead Suites Orlando
Homestead Suites Altamonte Springs
Homestead Altamonte Springs
Altamonte Springs Homestead
Altamonte Springs Homestead Suites
Address: 302 South Northlake Blvd, Altamonte Springs, FL 32701 (Formerly Homestead Studio Suites - Orlando - Altamonte Springs)
Region: United States > Florida > Central Florida > Altamonte Springs
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #6 of 13 hotels in Altamonte Springs
Price range (per night): RM181 - 236
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Homestead Studio Suites Orlando/ Altamonte Springs is a conveniently situated hotel between Maitland/ downtown Orlando and Lake Mary. All suites feature a fully equipped kitchen with full size refrigerator, stove top and microwave oven. Free wifi. Guest laundry available. ... more   less 
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