amazing service and beautiful hotel! one of my favorite hotels in the USA! THE BEST CHECK IN EXPERIENCE-you do not even go to the front desk as the Valet has your room keys, amazing! Wonderful free snacks and water in the room, super cool bar. This reminds me of the service at a Four Seasons Hotel or St. Regis but... More

This hotel takes customer service and needs to a level that most hotels only hope to achieve. Upon our arrival during a huge storm the Valet and Doorman greeted us immediately. Within seconds of entering the head concierge introduces herself and ask if we need anything. The room was wonderful and the view of the ocean stunning. The bathroom was... More

We were very disappointed in the service that we received at this hotel. We had read great reviews on Trip Advisor and our experience was not good. We also did not feel that the value for this hotel was good considering the problems that we had. Overall, the decor is lovely and the hotel is very clean. The bathroom was... More

This is a beautiful resort. Staff are friendly, professional and eager to serve. We enjoyed everything from the view, the room, the spa and the meals. This is the place to visit if you want luxury for reasonable pricing. Will visit again.

While the Sea Turtle had seen its day, the new Ocean One was very well appointed and rooms were decorated very nice. The bathrooms left a little to be desired as they were on the small side and sometimes the view from the rooms were not ocean, or you had to stretch over the balcony to see the ocean. I... More

Stayed at this beachfront resort for only one night, sadly. From the moment I stepped out of the car and they handed me my room keys! to the front desk agent rolling my ack outside for me on departure (yes, she didn't just turn it over to me), the personalized service at this "new" resort is unbelievable. I you haven't... More

The One Ocean Resort hotel is only steps from the Ocean It's spotless clean and very near to the Jacksonville pier in the heart of Atlantic Beach,and also very close to the conservatory and The Mayo Clinic. Good service from the valet to bellman's check in service personal in the beautiful restaurant & also the poolside all had excellent service.... More

I was fortunate to stay here on a business trip. the Hotel location is superb, right on the beach with great sea views. Staff where fantastic and the amenities are excellent. Top quality Hotel. The food is excellent and the rooms are immaculate. Would definitely recommend to anyone visiting the area.

This hotel exceeded any expectation I may have had. When we arrived they valeted our car and unpacked everything quickly. Check in was super easy and the staff here is beyond amazing. Every single staff member we encountered was very friendly and helpful. Our docen was particularly good, we needed to refill some drinks and he also got us our... More