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Hilton Garden Inn Alpharetta

3.0 of 5
4025 Windward Plaza Drive, Alpharetta, GA 30005
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Hilton Garden Inn Alpharetta
Ranked #3 of 28 hotels in Alpharetta
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125 reviews from our community

Traveller rating
    66
    35
    19
    3
    2
See reviews for
Families
22
 
Couples
16
 
Solo
20
 
Business
62
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 12 May 2013 NEW

My wonderful daughter's surprised me with a mother's day get a way and choose this hotel because it had an indoor pool. Excellent choice! The rms were clean, the beds were very comfortable and the staff was the top of the line. Definitely a 5 star hotel.

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Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
14 May 2013

It looks like we are competing with the best now - 5 STARS - Thank you so much!! More

Goldsboro, NC
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stayed at this hotel the weekend of April 19th for a scrapbooking gathering. The rooms were super clean, the meeting rooms were spacious but the staff is what made this hotel stand out. I used the MARTA system to get to the nearest park and ride where the hotel shuttle would come and pick me up. When I called... More

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Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
14 May 2013

Unforgettable is exactly what we want to be. I am so glad we were able to take care of your entire group and look froward to seeing you all again soon! More

Columbus, United States
1 review
3 of 5 stars Reviewed 30 April 2013

what i made reservations, i was never told that breakfast wasnt included. So when i went down to eat breakfast with my son, i was asked for a coupon (rudely) and i had no clue what was going on. i sat my food down, went and asked the front and was told yeah you didn't pay for it. then i... More

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Review collected in partnership with Hilton Garden Inn

Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
2 May 2013

Well, I am so glad that you found the room and Hotel awesome! Hilton Garden Inn as a brand does not include a free breakfast. We do have rates available that include breakfast and I am sorry that option was not offered to you when making your reservation. More

Sarasota, United States
1 review
5 of 5 stars Reviewed 28 April 2013

Hilton Garden Inn at windward in Alpharetta Ga really knows how to give 5 star service. I just stayed there for two weeks. It was fantastic!! They went above and beyond to make us comfortable, and were super friendly. I will certainly stay there again. It's Rock Star Service at a price you can afford!!

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Review collected in partnership with Hilton Garden Inn

Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
2 May 2013

Awesome!! We so appreciate the enthusiastic review! We love what we do and strive to satisfy everyone. So glad we did with you! More

Gulfport, MS
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 25 April 2013

This hotel has the best customer service of any hotel I have ever stayed at in the US. Every single member of the staff, regardless of position, was friendly, helpful and professional. If your travel puts you in the area of the Winward Plaza Hilton Garden Inn you will be very pleased with your stay. Their hot breakfasts were fantastic... More

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Review collected in partnership with Hilton Garden Inn

Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
29 April 2013

Thank you so much for the awesome review! We hope you will spread the word to everyone you know. I will be sure to share your kudos with my team. More

REEDSVILLE
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 April 2013

The entire setting was disappointing. The food was only OK and the billing was incorrect. The bathroom backed up the last night of my stay. The facilities for conferences were nice and the provision of evening snacks were quite nicely done.

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Review collected in partnership with Hilton Garden Inn

Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
29 April 2013

I am so sorry to read about your dissatisfaction. We strive to exceed your expectations and when we fail, it is disappointing. I will look into the circumstances around your experience and will follow through. I hope you will give us another try when your travels bring you to Alpharetta. More

Cincinnati, United States
1 review
5 of 5 stars Reviewed 25 April 2013

I love staying at this hotel. The staff is polite and very helpful. The rooms are clean and well maintained. The food was great. We used the shuttle and the driver was willing to take us anywhere we wanted to go and prompt in picking us up.

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Review collected in partnership with Hilton Garden Inn

Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
2 May 2013

We are so happy you enjoyed your stay with us and the attentive staff. Thanks for your review! More

Nashville, Tennessee, United States
1 review
5 of 5 stars Reviewed 23 April 2013

I can't recommend this hotel enough! The room was immaculate and we appreciated the little touches (microwave, fridge, cookies). The customer service was the best, especially Johnathan and Nicole who helped us with recommendations in the area. We'll be back!

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Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
29 April 2013

So glad to read your review! We look forward to your next visit! More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 22 April 2013

I cannot stress enough how very friendly and accommodating the awesome staff is at the Hilton Garden Inn @ Windward Plaza! My husband, children and I have stayed here on numerous occasions and have found it to be a very pleasant experience, all the way around. Staff is top-notch (particularly Jonathan and Stephanie), breakfast is always great, with widespread variety,... More

Was this review helpful? Yes
Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
29 April 2013

You made my day! We strive to exceed every guests expectations. When we do it consistently, then i know we are doing a good job! See you soon! More

Ocean Twp, United States
1 review
5 of 5 stars Reviewed 22 April 2013

Upon entering the hotel, it was a nice experience to walk into a welcoming atmosphere.I arrived 6 hours ahead of check in and to my amazement, I was able to check in, which was great considering I had just experienced 16 hours worth of traveling. Hotel staff was wonderful and extremely accommodating. When I had to leave on an emergency,... More

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Review collected in partnership with Hilton Garden Inn

Rob G, General Manager at Hilton Garden Inn Alpharetta, responded to this review
29 April 2013

I am happy that we were able to be of assistance and that you enjoyed your stay. We look forward to seeing you again soon! More

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Additional Information about Hilton Garden Inn Alpharetta

Also Known As:
Hilton Garden Inn Alpharetta Hotel
Hilton Garden Inn Alpharetta Hotel Alpharetta
Alpharetta Hilton Garden Inn
Hilton Alpharetta
Alpharetta Hilton
Address: 4025 Windward Plaza Drive, Alpharetta, GA 30005
Phone Number:
Region: United States > Georgia > Alpharetta
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Alpharetta
#3 Family Hotels in Alpharetta
#6 Business Hotels in Alpharetta
Price range (per night): RM175 - 524
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Alpharetta
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