Put in this Hotel by Slickrock Adventures on both ends of the trip out to Long Cay. Had no problems with towels as mentioned in other reviews. Everything worked, clean, with usual amenities of a hotel of this caliber. It got the job done. I would not consider it a destination hotel, it is not water front or anything, but...
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Dear Valued Guest,
Greetings from the Best Western Belize Biltmore Plaza Hotel. Thank you for taking the time out to review our hotel. We very much appreciate all your comments. I am really pleased to know that you had a pleasant time here with us.
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Our family has spent 4 nights at the Biltmore in a one year period. It is the starting point and end point of Slickrock Adventures Adventure Island week out on Long Caye at Glover's Reef.
The hotel is very close to the airport and to the boat we take out to Glover's Reef.
We found the hotel to be clean....
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I just read the most recent post by "Tellurian" and it was almost exactly what I came to say. The rooms were clean but getting run down. There seems to be a real towel problem Even though we had 3 paying people in our room they gave us towels for 2. When I called for more towels they brought one...
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Dear Valued Guest,
Let me start off by thanking you for taking the time out to review our hotel. We greatly appreciate the comments and suggestions of all our guests, as this allows us to make improvements or adjustments to better serve you.
We want you to know that we are currently undergoing room upgrades and service improvements we are...
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At the end of a great vacation in Belize, our return flight was postponed for 24 hours due to storms in our path. We were unprepared for a night near the airport, but after consulting Lil's Adventure Travel Agency at the airport, my husband and I decided to go with the Best Western Biltmore. We did not want to go...
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Dear Valued Guest,
Thank you for staying with us and for sharing your experience here with others.
We sincerely apologize for your dicomfort and hope that you will give us the opportunity to host you once again. We do admit that at any accommodation establishment, there is always way for improvement, and comments like yours help us to see where...
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I expected a much better overall experience than what I had. The hotel was decent but needs to enhance traveler experience with service and those touches that make a difference.
When I was there the room key card didn't work in any room and had to have someone open the door every time I wanted to go back to my...
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Dear Valued Guest,
Greetings from the Best Western Belize Biltmore Plaza Hotel! We write with regards to your complaint about the lock. We have unfortunately had a problem with room locks in eight of our rooms, one of which you occupy. The encoder was giving some problems. We had gotten in touch with our supplier to send technical support but...
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It is very good Hotel to stay at. Don't be fooled by the exterior shape, it is much nicer from the inside and the pool and court yard area is beautiful.
The rooms are big, clean and typical Caribbean style. The A/C units are old and not that efficient, but did the job.
The Buffet restaurant is excellent and obviously...
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Dear Valued Guest,
Thank you for staying with us and for sharing your experience here with others.
We are happy to hear that you have had a pleasant stay, and had enjoyed our food. Our Executive Chef and cooks aim to satisfy your taste buds. We do admit that at any accommodation establishment, there is always room for improvement, and...
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We stayed here while in transit as part of an organized group itinerary via Island Expeditions. The location is outside of the city and on the highway close to the airport. Room was very clean and well equipped, air conditioning worked well, but some of the bathroom showing its age if you are judging by NA standards. The huge Grodies...
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Dear Valued Guest,
Greetings from Biltmore Plaza Nightarpie,
Thank you for taking the time out to review our hotel. We very much appreciate all your comments.
I am really pleased to know that you had a pleasant time here with us.
We all hope to see you again!
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Our mission team ended our trip at this hotel before flying out of Belize City the following day. After being in basic accommodation for the previous 8 days, we were very refreshed at this Best Western hotel. Rooms are comfortable and clean. This is an aging property and that is evident in the bathrooms, etc.
There is a pool and...
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The Best Western Belize Biltmore Plaza Hotel is in a convenient location if one flies into Belize City and is just passing through. (Be advised that it is not convenient if one wants to explore the central city.) We upgraded to a deluxe room; even then it was pedestrian. Upon checking in there were numerous problems with our reservation, which...
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Dear Valued Guest,
I am extreamly sorry that you are not please with the service we provided at the hotel and I want to express our sincere apology. We strive to meet or exceed our customers expectations and I regret that you were unsatisfied. Thanks for your comments and trust that we will improve, once again please accept our sincere...
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Nice enough hotel but out of the way. Food was good and the beds are comfortable.
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Greetings from the Best Westen Belize Biltmore Plaza Hotel we would like to take this oppertunity to say thank you for the review and tranks for staying with us, we look forward in hosting you again.
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