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All 47 Guatemala City hotels »

Radisson Hotel Guatemala City

3.5 of 5
1a. avenida 12-46 zona 10, Guatemala City 01010, Guatemala
Hotel amenities
Radisson Hotel Guatemala City
Ranked #8 of 47 hotels in Guatemala City
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    16
    31
    9
    4
    1
Date Rating
Orlando, Florida
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

This was going to be my second time in less than one year even though my first experience was a disaster. The ladies on the front desk are bitter and rude. It changes with the afternoon shift change to men bthey are more professional. Their breakfast buffet is a nightmare. Flies all over, dirty counters and plates with huge dirt... More

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Monica Palacios, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review
24 May 2012

Thank you for taking the time on sending us your comments about your experience at Radisson Hotel & Suites Guatemala City. We appreciate your point of view and comments of the situations mentioned. We are really sorry for the inconvenience you had in our prooperty. Our compromise is to fulfill 100% Guest satisfaction. Regarding your reservation, please contact me to... More

Washington DC, District of Columbia
Top Contributor
57 reviews 57 reviews
Reviews in 38 cities Reviews in 38 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 14 May 2012

I spent a week at the Radisson in May 2012. I found it to be an acceptable business hotel; I would give it a two-and-a-half star rating. It definately does not merit four or five stars. Here is what I liked and disliked. Liked. 1. Easy and speedy wireless internet access. The Radisson has excellent wireless access. I got a... More

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Monica Palacios, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review
18 May 2012

Thank you for taking the time on sending us your comments about your stay at Radisson Hotel & Suites Guatemala City. We will like to let you know that we are currently working on improving the lighting and air conditioning in our guest rooms. We are very sorry that the safe was locked, we will check our procedures with housekeeping... More

Albuquerque, New Mexico
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 13 May 2012

Overall the hotel was fine but it does need a little help in some areas. The carpets in the halls were awful and the decorative leaf treatment on the walls was in need of new paint or at least a cleaning. The rooms were clean and the beds were very comfy. The wifi worked just fine, though you had to... More

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Monica Palacios, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review
18 May 2012

We appreciate your comments regarding your stay at Radisson Hotel & Suites Guatemala City. We would like to let you know, that we are currently working on improving our facilities and the carpets are one of the priorities on this project. Concerning your airport transportation, we will make sure that our staff is correctly informed about the different terminals so... More

London, United Kingdom
Top Contributor
100 reviews 100 reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 12 May 2012

Firstly I wouldn't recommend staying in Guatemala City unless you really need to (advice we ignored!), there's very little to do and see. What there is to see is below average! However, Zona 10 (where the Radisson is located) is the "smartest" part of town (think that sums up the city!) and does have a few nice bars and restaurants.... More

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Monica Palacios, Gerente at Radisson Hotel Guatemala City, responded to this review
18 May 2012

Thank you for feedback regarding your stay at our Hotel. We appreciate your point of view and comments of the situations mentioned. Also we will evaluate more options to offer for free drink. Once again, thank you for your comments, they help us to improve in our service and take necessary corrective actions. It would be a pleasure to have... More

san pedro
1 review
2 of 5 stars Reviewed 25 April 2012

i had stayed at this hotel beofre and had an great experience before stayed there this month and let just say it was not so great. First off i asked for a view room since i paid for that and got the view of the back parking lot. The man at the desk was rude and would not let the... More

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Monica Palacios, Guest Relations Manager at Radisson Hotel Guatemala City, responded to this review
18 May 2012

Thank you for taking the time in sending us your comments regarding your stay at Radisson Hotel & Suites Guatemala City. We are sorry for the inconvenience you had during your visit. We want to inform you that as part of our security policies toward our guests, every person that enters the guest room must be registered at the front... More

Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Tried this hotel for the first time after several trips to Guatemala. It is near the other major hotels of the zona viva and has airport transportation and average to good rooms. The problem was the noise from the downstairs night club with a pounding beat throughout the night. We decided not to stay again as we headed back through... More

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See 2 more reviews by CityLakeGirl for Guatemala City
Bogota, Colombia
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 April 2012

The standout was the personalized service; the staff was happy to find solutions (for early check out, transport needs, needs during the conference I attended, etc.). Sometimes it was a bit noisy with traffic noise or, once that calmed down, the quiet sound of the ventilation system (?). But for me this did not prevent good sleep. The salads at... More

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See 2 more reviews by jwadem for Guatemala City
Posted by a cheaprooms.com traveller
Rogers, Arkansas, USA
1 review
3 of 5 stars Reviewed 16 April 2012

We forgot our iphone charger and caled the front desk to ask if they can hold it for us .supposly they were going to check to see if it was there and call back in ten min. No call so I called back after an hr. They told me the same thing that they were gonna check and no call... More

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Toronto, Canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 April 2012

They have the best beds EVER! Ive never slept so well, I could have spent the rest of my life in that gigantic bed. If you are reading this radisson guatemala what pillows do you use? I would like to get some. my only complaint would be that I wanted to have a bath, but I couldnt get the plug... More

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Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 March 2012

We stayed here after our flight got in at 10:30 pm and we didn't want to take a night bus to Antigua. The only negative was that my aunt had already paid for the room and sent me a confirmation which confirmed room was fully paid at time of booking. The receptionist disagreed and said the paper was only a... More

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Additional Information about Radisson Hotel Guatemala City

  • Radisson Guatemala City
  • Guatemala City Radisson
Address: 1a. avenida 12-46 zona 10, Guatemala City 01010, Guatemala
Price range (per night):* RM270 - 402

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