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All 47 Guatemala City hotels »

Hotel Biltmore

3.0 of 5
15 Calle 0-31, Zona 10, Guatemala City 01010, Guatemala
Hotel amenities
Hotel Biltmore
Ranked #26 of 47 hotels in Guatemala City
3.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    13
    12
    12
    5
    2
Date Rating
East Greenwich, Rhode Island
1 review
1 of 5 stars Reviewed 26 April 2012

My friend and I took a trip to Guatemala and booked the tour thru Mayan Travels. We were to stay in Biltmore Hotel on 18th of April, 2012, After waiting for 45 minutes to check in we were told that there is a problem and they will transfer us to a different hotel, They sent 2 of us by Spanish... More

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Ximena Rosales, Manager at Hotel Biltmore, responded to this review
16 May 2012

Dear Guest, Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments which help us to get better every day, we are sorry for the inconvenient you had in your visit, this comment will help us to give our guest a high service in each of... More

Geneva, Switzerland
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 21 February 2012

Large and clean rooms with internal access to nice restaurant and health club in the adjacent Camino hotel. For the price this hotel is a good deal. More

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Ximena Rosales, Manager at Hotel Biltmore, responded to this review
16 May 2012

Dear Guest!! Thank you for taking the time of writing this nice review of our hotel. It always for us very pleasant to receive such comments. Regards, More

Brooklyn, NY
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 February 2012

There is a nightclub on the first floor that has a 5-piece band playing every night into the early hours of the morning. My room was on the 2nd floor. With no noise insulation in the hotel, it sounded like i had a band in my bathroom, EVERY NIGHT. The management of the hotel doesn't care at all. The front... More

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London, England
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 7 November 2011

I flew in from Miami about 10pm and stayed at the Biltmore Express. There was a very nice free shuttle to the hotel (turn right when you come out of the airport and you should see a man with a sign for Camino Real). There was nothing special about the hotel, but it did the job until I travelled to... More

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LaVergne, Tennessee
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 September 2011
2
people found this review helpful

The rooms are very clean and comfortable. The best part was the excellent service that every member of the staff provided. Everyone seemed to enjoy doing their job. The continental breakfast included with the price of the room is very delicious. More

Was this review helpful? Yes
Ana Lucía Marroquín, Director de Relaciones Públicas at Hotel Biltmore, responded to this review
19 September 2011

Dear Guest: Thank you for the nice comment you gave of our hotel. We are sincerely happy with it and specially because you enjoyed your stay. We hope to see you in a near future. More

elmhurst, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 17 January 2011

friendly receptionist but uncaring lovely room but the bathroom leaks internet connection has much to be desired even through we paid for the use of it in our room it is too slow to be of any use shuttle was offered but details were hard to find unless u want to place an international call costing more money plus their... More

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Saint Pete Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 December 2010

Stayed here over night when flying in from airport before traveling to the Rio Dulce area. It is a plus that they have a no charge airport pickup/drop off. Nicely presented, free, continental breakfast. Staff was congenial, some were bilingual. They do charge for internet use. The rooms were okay but the bathrooms were definitely needed new plumbing. For same... More

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Fort Collins, Colorado
1 review
5 of 5 stars Reviewed 16 November 2010

We have stayed at the Biltmore numerous times over the past 3 years and each and every time the service and rooms have been excellent. I have had the front desk make reservations for us on Litegua (bus service) and to perform translation services for me at no charge. this is an excellent hotel and we have stayed in many... More

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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 2 September 2010

The beds were quite comfy, felt clean. The breakfast was meh. The night before we ate at a restaurant called Hacienda Real because the meals at the Westin were out of our price range. The water pressure is good, our view wasn't great, but what can you expect I guess? The internet is 83 Quetzales, but bring an ethernet cord... More

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MN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2010

We had read that it was a business class hotel so were pleasantly suprised at the nice room and decor. Easy to get used to fresh papaya, pineapple, melons rolls, coffee and more for the continental breakfast. The staff were very pleasant and helpful with suggestions. Best of all, I emailed from Huehue and asked if they could have a... More

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Additional Information about Hotel Biltmore

  • Hotel Biltmore Express
Address: 15 Calle 0-31, Zona 10, Guatemala City 01010, Guatemala
Price range (per night):* RM289 - 308

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