The Good--Great staff, very friendly and most helpful in all respects. I arrived early and was able to not only get into my room, but was allowed to check in my nine high school golfers who were arriving later and get their room keys. This always saves time and eliminates confusion for me and the front desk personnel. Housekeeping and... More

The worst designed bathrooms, barely suitable for one person. No counter space, extremely bad lighting. If you're 6 tall, you will not fit in the comode area!! Loud wall air conditioners that are way too close to the beds and desk area. It was 91 degrees while I was in Augusta but I had to turn off the AC so... More

I should say upfront I normally stay with Marriott chain hotels. In Augusta, I'm not really satisfied with what Marriott offers so I decided to stay at this new Sheraton property. Excellent. From the front end staff to the room, workout facility, pool to check out this was a first class property. This is absolutely one of my favorite hotels... More

The staff were very friendly and helpful. The room was very clean. When I first walked in, I felt like I was the first person to stay in this room. We stayed for three nights and each day we got up early and went out and would not come back until evening time. and each time, when we walked back... More

I stayed in the Sheraton Augusta Hotel in late February for business and I must say that from the moment I checked in, I knew it would be a nice place to stay. The check-in staff was friendly and professional. I was in a room on the 2nd floor not too far from the elevator and I didn't hear much... More

We decided to stay in town, but get a hotel room just for fun. I knew that that Sheraton's food was great especially since I had my baby shower at this location, so I definitely wanted to order room service. We were NOT disappointed even though they kitchen staff were busy due to it being New Years Eve. The only... More

I spent 4 nights in a club room with my golfing partner. The queen beds were very comfortable, the bathroom was small but adequate and we had all the amenities including free wi fi.The club dining area was small but again more than adequate. The reception staff were efficient without being over friendly. We didn't dine but we did enjoy... More

The Sheraton was my home for the last 3 nights and overall it was convenient and satisfactory. The room I was given was on the ground level near the gym and conference rooms and that may have contributed to my primary negative perception. That is that the walls seemed thin and I heard a lot of noise making it difficult... More

Augusta does not have a lot of really nice hotels especially since it hosts the Masters, but the Sheraton is new and we decided to try it. The hotel is modern and the rooms are nice but a bit small. The price for a Tuesday night seemed a bit high. The bed was comfortable, we had a king bed. We... More