I could not have found a better location for the money and convenience! Not to mention the friendly staff and new manager Bernice. She was soooooo helpful in finding a place for my equipment and very caring and patient with me. Thanks!!!
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Staff was fantastic and pricing great for the stay. Safe area and beds slept great! General manager was fantastic Brenda was her name!
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I agree with the other 5 star reviews. The rooms were great, but the staff was an absolute delight!!! All of them were VERY friendly and accomodating. We ended up using this hotel more than once on our trip, and it served well as our midpoint. I'd recommend this hotel to anyone looking for comfort and low price all in...
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This is by far the best hotel in augusta ga the staff is great and go. out of way to make sure you have a good stay
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The rooms are very big and clean. The staff is super. Ms. Beatrice is a great gm of the hotel makes sure you are comfortable and doesn't need anything. Ms Tinsel is also a great receptionist at night she is very friendly. The whole staff is also, those are just the two I had the most fortunate time to deal...
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I just want to thank general manager Bernice Brooks for her friendly smile. Even though my basketball team had some check in issues, Ms. Brooks tried to rectify the problem to the best of her ability. She was professional and she displayed courtesy to upset parents. Thanks Ms. Brooks for all of your help!
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Thank You,
The staff and I pride ourselves in the great customer service. It has been experince that I have found to be true.
Thank you for choosing Red Roof as your choice of stay.
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Family stayed 1 night for the Masters. First there was DRIED BLOOD on the phone and lamp shade(those were replaced). Then we saw that the headboard was ripped from the wall and propped up on the bed. Next we only had 2 towels and half a roll of toilet paper even though the resevation was for 4 people. Finally we...
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Thank You for sharing me know about your experince at our property. Please accept my sincerest apolgies that your experice at our property was less than satisfactory. We are commited to guest satisfaction and we appericate you taking the time out of your busy schedule to share your concerns. We will work hard in correcting all concerns.
Thank You
Bernice...
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when i stayed at this hotel. I noticed the breakfast area was really nice and clean and also the lounge area.. the front desk manager Ms Vivian was very helpful and nice.. even though she has to work late that night she kept a smile on her face with a good attitude and i was impressed . The room was...
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Thank You for sharing your experince wtih us. We pride ourself in great customer service. we are committed to guest satification.
Again my staff and I would like to thank you for taking the tme out of your busy schedule to do this survey and making Red Roof your choice of stay.
Sincerly
Bernice Brooks
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Me and a friend stayed at this place over Master's weekend and all was fine. The room was run down and obviously needed some repairs but we didn't expect much because fo the value offered at the Red Roof Inn.
HOWEVER AFTER WE LEFT THEY ARE ATTEMPTING TO CHARGE US OVER $200 FOR ROOM REPAIRS. AVOID THIS PLACE THEY ARE...
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Thank You for sharing your experience at our property. Please accept my sincerest apologies that your experience at our property was less than satisfactory. We are committed to guest satification. Thank you for shareing all of your concerns with us.
Again I would like to thank you for taking the time out of your busy schedule to complete this survey....
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Do not stay here for ten dollars more you can have peace and safety elsewhere. Terrible room maintenance, mildew odors and more nastiness that should not be tolerated. How they stay in business is amazing.
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76 Reviews
89 Reviews
