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Holiday Inn Express Chicago Arlington Heights

2.5 of 5
2120 South Arlington Heights Road, Arlington Heights, IL 60005
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Holiday Inn Express Chicago Arlington Heights
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    12
    15
    1
    6
    0
Date Rating
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2012

Sometimes it is luck of the draw on hotels. One person has a great time, the other miserable. The rooms are very big. If you get 2 beds the room is a bit smaller and you don't get a love couch, just a chair. If you get a King bed you get both. I liked the 2 beds as it... More

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Columbus, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 7 May 2012

Needed a room to just stay over for one night, so we decided to use Hotwire. When I saw the name of hotel, I thought it would be okay, however, when we checked in, we were told that since we were Hotwire customers we could only have a smoking room. Absolutely miserable! The ceiling in the bathroom was cruddy and... More

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Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 May 2012

I checked into this hotel and was wowed by the front desk agent who was beyond nice. I had a great room as was surprised at the size. The bathroom was very clean and I had a great breakfast. I will definitely be back. Best option in the area for sure. More

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Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 March 2012
2
people found this review helpful

This a high-priced MOTEL under a thin veil. This is the type of hotel I think of when I see tv specials showing bed mites and other disgusting things. Besides having unclean rooms and drug dealers outside blasting music while staring us down, there was a flooded parking lot with not enough parking and a rude receptionist to greet us... More

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See 2 more reviews by aaainvestor for Arlington Heights
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review
28 March 2012

Dear aaainvestor, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service (or quality) which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. ^Katie IHGCare More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

1. Airport Shuttle: Their complimentary airport shuttle runs from 7am-11pm ONLY. If your flight arrives ORD after 11:00 pm, then you have to take taxi to this hotel, and it may cost you $30-$50. If your flight arrives within their shuttle running time, when arrival, call them, and they will send a shuttle to pick you up. In my case,... More

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Calabasas, California
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 November 2011

My wife and I stayed at the Holiday Inn Express because it was near her mother's home. We were checked into a room that was occupied. When we unlocked the door, we and the occupants were quite shocked. Apart from that, the place smelled a bit old and funky, and the sheets smelled of storng bleach. If you need accommodation... More

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Edmonton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 October 2011

Just passing through Illinois en route from Alberta to Ontario and decided staying just outside Chicago would not only be more affordable but also less time consuming when departing first thing early the next morning. BEAUTIFUL room, very spacious. Had a great program offering outside restaurants [both chain & not] to deliver room service. Immaculate cleanliness of the room in... More

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Castle Rock, Colorado
Top Contributor
73 reviews 73 reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 24 October 2011

Nice lobby, friendly check in and food service. But, it ends there. Housekeeping does not clean up your coffee pot, replace coffee, clean up melted ice and refresh ice bag, replace soap on a daily basis. They do not like to tuck in the sheets on the beds and they are hard, hard, hard beds. Pillows are worn out. Asked... More

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Excelsior, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 August 2011

I like that it was close to the freeway and easy to find. There seemed to be plenty of parking for the hotel. The rooms were clean and the staff was friendly to me. I asked to be near the fitness room and they put me just a few doors down. They had a breakfast buffet that was nice, typical... More

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Branson, Missouri
1 review
4 of 5 stars Reviewed 22 August 2011

Visited the Chicago area to see family and stayed at the Holiday Inn Express in Arlington Heights. It was nice because they have a free shuttle that picks you up and drops you off at O'Hare Airport. The staff blew me away though. Anything that I needed assistance with, they didn't hesitate to help and all of them are always... More

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Additional Information about Holiday Inn Express Chicago Arlington Heights

  • Holiday Inn Arlington Heights
  • Arlington Heights Holiday Inn
Address: 2120 South Arlington Heights Road, Arlington Heights, IL 60005
Price range (per night):* RM270 - 393

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Holiday Inn Express Chicago Arlington Heights
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