I'm going to start out with the negative because I want them to fix this problem. Their channel guide is hard to read. Wow, you're going to say, this guy is really picky! No, I'm not, but this place is so perfect you don't expect any flaws. Now for the positive: THIS PLACE IS FANTASTIC!!! Excellent staff, excellent beds, excellent... More

We stayed at this location a couple years ago for my sister's wedding, and then again this past weekend. We had an amazing stay both time. Amazing customer service, always helpful and kind. They take the extra time to chat with you, and help you find anything in the area you may need. The only thing I would like to... More

I stayed one night and from the reservation to the check out I had nothing but a wonderful experience. The price, the rooms and more importantly the service. Julie and her team provided me with the top of the line service and I will suggest this hotel to anyone I know who is going to the Des Moines area.

Stayed for a weekend in January. Stayed in the King Suite with a pullout sofa sleeper for my 4 year old. Worked very well as we had a 2 year old in a pack n play with the 4 year old and could close off that room. Our 3 month old infant stayed in the main bedroom with my wife... More

Stayed here for the third time this year - all was good - nice place to relax and very quiet- didn't use the pool area, but it is very nice - the breakfast was good and coffee pots are full both day and night - they have fresh fruit and special teas - will stay again

Rooms were clean and the beds were comfortable. The morning breakfast was good and had a good selection of items. Coffee was available 24 hours a day. Two issues: Both involve technology. 1. shortage of plug in places, and none on desk, the one under the desk was two plugs, both used by inn for lamp and coffee maker. We... More

I stayed for two nights during a business trip to the area. The outside, the lobby and hallway were pretty typical of AmericInn. However, the room was not. The carpet looked dirty and had what appeared to be a large burn mark next to the bed. The walls were chipped on the edges. The rest of the room was decent,... More

Price was fair, room was clean, amenities were sufficient at the price, and staff was friendly. Would stay here again.They have a nice pool area and reasonable breakfast choice. We Googled all area Hotels and were satisfied with our choice.

Stayed at this hotel during a football tournament. Best thing about the hotel was a very nice (some warm menu items) complimentary breakfast....that did save us a fair amount of money each day and there were many items to chose from. The female staff were extremely helpful and friendly....the male staff, not so much. The worst thing about the hotel... More