Spent 5 nights here on business. Room was nice, place was clean, average fitness center, average not too exciting breakfast. For the most part the staff was nice except for one jerk. Location was nice... a couple of nice restaurants within easy walking distance from hotel. More

I have a disability that prohibits me fro taking long car rides. So we have always made a stop in the Des Moines area as the half way point between St.Paul, where we live and Independence, Mo where our daughter lives and works. We have stayed at many places over time, but in the last year have settled in at... More

This has been a regular stop for us for several years. No more. Prices have become outrageous for the area, and the front desk has deteriorated significantly. We will be making other arrangements in the future. More

I've stayed here a couple time over the past few months for business. It's a typical Holiday Inn Express hotel. If you've stayed in one, you know how they are. I'm a Platinum member and I was upgraded to a suite for my stay. I must say that I do like the dresser they have the tv on....I can see... More

My wife and I needed a little get away and decided to stay here, as I frequent HIE for business every week. We booked a jacuzzi suite. Because I have learned through the years that the 2nd floor or higher is usually quieter, I showed that as a preference when booking. When we arrived to check in, there was no... More

Clean, comfortable, very nice staff. I was happy and will be back. More

My wife and I rented a king suite with hot tub (room 128). We were jarred from our sleep at 1 AM by someone who was rummaging and banging around next door for almost an hour. It sounded like doors/drawers slamming right on the other side of the wall from our headboard. We called the front desk thinking that it... More

We liked this Holiday Inn Express. It was extremely clean & everything about it was wonderful except.....the heating unit in our room was broken. It came on for 30 seconds and shut off for 2 minutes ALL night long which resulted in little sleep. When I informed the front desk, the lady made no compensation for it other than saying... More

I had no problem with the facility other that when I checked out they billed me twice and now they will not give me back my $300.00 that they overbilled me for. I am getting the runaround by their manager who probably pocketed my money. I Plan on suing them since I have proof of them taking funds out of... More