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BEST WESTERN Hotel Toubkal

4.0 of 5
9 Street Sidi Belyout Av Des Far, Casablanca, Morocco
Hotel amenities
BEST WESTERN Hotel Toubkal
Ranked #27 of 63 hotels in Casablanca
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57 reviews from our community

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Traveller rating
    12
    14
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    6
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Date Rating
buenos aires
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

Casa has either luxury expensive hotels, or horrible places... This hotel is well located (in frot of medina and one block from new tram station of sqare nation unites) and rooms are nice... Price is also good, so it works for some nights in casa!

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Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
13 May 2013

Dear guest, We would like to thank you for your feedback. We are glad that you had a pleasant stay with us. We look forward to welcoming you again in the future. Best Regards, More

Casablanca, Morocco
1 review
3 of 5 stars Reviewed 6 May 2013

I stayed here for a considerable amount of time due to business, I would not recommend it for longer than a few days. It is in a good central location, close to the train station which connects to marrakech and fes on a regular basis,the hotel is also close to the medina and Morocco mall is a short fare of... More

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Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear Madam, Thank you for taking the time to share your comments with us. It is feedback from valued guests like you, which enables us to continually improve our services. We thank you for bringing these points, regarding the restaurant and the noise from the night-club to our attention. Do not hesitate to contact us directly for your next stay,... More

Moscow, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 March 2013

The location is good. The heart of business Casablanca, rounded by bulk of other worldwide chain hotels. It's a pity when the staff decided themselves which kind of a room you need. When you indicated in the reservation 1 queen bad and they give you twin suit.

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Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear Guest, Let me start by thanking you for sharing your comments with us regarding your recent stay at our property. We apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Again, we are very sorry for giving you a room with twin beds instead of a double bed. Please know that... More

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 March 2013

This hotel is close to the Medina, the Train Station where you take the train to Rabat, and the Port. The staff is friendly and helpful. Our steward that serviced our room was the best we have had at a hotel. He was always willing to help and even would push the elevator buttons for us. The room was large... More

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See 3 more reviews by miracles1 for Casablanca
Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear Guest, Many thanks for your feedback. We are glad that you had a nice stay with us. We are planning to renovate the entrance and the outside of the hotel very soon. We look forward to welcoming you again, in the future. Sincerely yours, More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 28 January 2013

Booked this hotel because of the location and that is the only good point, decor in the rooms was very old and with low wattage bulbs very dark. The bar staff bordered in total incompetance as we were the only two in there and he still wandered off when we wanted another drink. the worst part was checking out because... More

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Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear Sir, Thank you for taking the time to share your comments with us. It is feedback from valued guests like you, which enables us to continually improve our services. I am sorry to hear you had experienced disturbances during your stay with us. We thank you for bringing these points to our attention. Please accept this letter with our... More

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Singapore
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 16 January 2013

we stayed here for one night. the room was simple with all the usual amenities. the service was fantastic! staff at the front desk were very helpful. they even helped me to fill up my travel form as i didnt understand french. thank you for the wonderful stay.

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Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear Guest, Many thanks for your feedback. It is very much appreciated and I can assure you that all the staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We will be glad to welcome you again in our hotel. Best Regards, More

Montreal, Canada
1 review
4 of 5 stars Reviewed 2 December 2012

Very nice hotel. the service was very good, and helpfull. The man in the front desk was very helpfull and his english was verry good. the rooms are verry clean and confy. for the breakfast they have a very good buffet . good location, middle of downtown casablanca.

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Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear Sir, Many thanks for your feedback. It is very much appreciated and I can assure you that all the staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We will be glad to welcome you again in our hotel. Best Regards, More

Jeddah
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 13 November 2012

The location of this hotel was very good. Which is what we expected, considering it is a Best Western Hotel. However, upon reaching, we were a little disappointed. The fascade and lobby of the hotel were very ordinary, as were the dingy hallways. The elevators were very small and cramped. The rooms were clean, but very old and not up... More

Was this review helpful? Yes 1
Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear guest, Let me start by thanking you for sharing your comments with us regarding your recent stay at our property. We apologize for not exceeding your expectations. We are planning to renovate the facade and the entrance very soon. We strive to ensure each and every guest experience is satisfying.Please know that we are taking your feedback to heart... More

Kanata, Canada
1 review
4 of 5 stars Reviewed 30 October 2012

The Hotel is in very good location, and the train station in very close. The room was very confortable and the staff is very friendly and helpfull. The food in the restaurant was very good and tasty i recomand this place for person who travel alone and want to visit casablanca. Also i think it's great place for business trip.

Was this review helpful? Yes
Bestwestern T, Marketing& E-commerce Manager at BEST WESTERN Hotel Toubkal, responded to this review
8 May 2013

Dear guest, Many thanks for your feedback. We are glad that you had a pleasant stay with us. We look forward to welcoming you again in the future. Best Regards, More

Athens, Greece
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 24 October 2012

The hotel is in a good location but that is all. Room was old and not well maintained. More than obvious as wherever you looked you could see ugly spots etc. Cleanliness on the very low side. Restaurant. Do not go there unless you speak French. Menu only in French. If you do not speak French you will most probably... More

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BEST WESTERN Hotel Toubkal
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Additional Information about BEST WESTERN Hotel Toubkal

Also Known As:
Best Western Toubkal
Best Western Casablanca
Casablanca Best Western
Address: 9 Street Sidi Belyout Av Des Far, Casablanca, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites
Hotel Style:
#16 Luxury Hotels in Casablanca
Price range (per night): RM194 - 361
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The BEST WESTERN Toubkal Hotel is ideally located in the heart of the economical capital, at walking distance from fair ground, port, future Marina, the old and picturesque medina, business centers, nearby the major administration offices, shopping centers and the prestigious Hassan II Mosque.The 67 rooms including 9 suites are fully air-conditioned and sound proof, featuring smoke detector and automatic fire alarm system, mini bar, individual safe box, and courtesy Tray. Also, direct dial telephone, automatic wake up, FM, AM radio, TV Plasma with international channels and free Wi-Fi. Additional toiletries and hair dryer provide in bathrooms; Jacuzzi and hydro massage in suite bathrooms. We have four non-smoking floors availableCome and discover our main restaurant “la Brasserie”, our Bar and our Nightclub with international shows. ... more   less 
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BEST WESTERN Hotel Toubkal
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