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Palm Plaza Marrakech Hotel & Spa

5.0 of 5
Avenue du 7me Art. | Zone Touristique Agdal, Marrakech 40000, Morocco
Hotel amenities
Palm Plaza Marrakech Hotel & Spa
Ranked #290 of 435 hotels in Marrakech
3.5 of 5 stars 112 Reviews
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112 reviews from our community

    Trip type
Traveller rating
    23
    43
    17
    14
    15
Date Rating
mombasa
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2012

we stayed as a group visit and overall was a good stay. staff friendly, though the heating system failed at some point and my room was terribly cold. Breakfast selection was good , wish we could stay longer but again pool can only be great during summer. during my visit it was cold. will not hesitate to recommend this hotel. More

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 11 May 2012

The front desk service was not good; staff took too long to check us in. The clerk was chit-chatting with another staff member as though we weren't there! The food was just average. I think they should include breakfast in the cost of the room as other local hotels do but even if they had, the food was just average.... More

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Valencia
1 review
3 of 5 stars Reviewed 21 April 2012

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Monte Di Procida, Italy
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

We stayed at the Palm Plaza because they offered a great deal on the internet. It was a SPA 5 day special, but the use of the spa was only the Hamman (which didn't include massage) and the hot pool (an indoor pool) They are obviously a new hotel (5 stars apparently) and are still settling in. Not all of... More

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Rabat, Morocco
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

This is not a 5* hotel dispite having both a beautiful swimming pool and a decent SPA (we did not have time to use any of these facilities). The hotel was rather busy with many groups for the weekend, normally these days hotels in Marrakech are not full. The food is not something to rave about, the breakfast buffet rather... More

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cyndie marchand, Guest Relations Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review
13 April 2012

Dear Client, Your point of you is very important to us. So we are happy to reply on your concerns. We are apologized the restaurant wasn’t a very good experience for you and we forwarded the information to our f&b manager. Eventhough our hotel is 10 minutes away from the city it is for that reaon people stay with us,... More

Loughborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 March 2012

A good hotel, but more than half empty. Our room overlooked a building site, but there was no activity so no noise. A splendid swimming pool. If possible book a room overlooking the pool. The restaurant was a good standard for Morocco, but not haute cuisine. Although modern, the hotel lacked character because it was so empty. Must have been... More

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cyndie marchand, Guest Relations Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review
13 April 2012

Dear Guest, First of all, I would like to thank you for taking the time to give us your comments regarding your stay at Palm Plaza Hotel. Your comments will help us to improve our quality of service and please be ensured that appropriate actions will take place to improve our service quality through training and communication. The Agdal Area... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 March 2012

Excellent hotel and staff. Just returned from a 2 night break booked through Easyjet. We were concerned re: some of the comments made. We had no problems. The hotel is very clean, the pool amaxing and the staff only to willing to help, vey proffesional and polite. We took advantage of the free shuttle service into town which was great... More

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cyndie marchand, Guest Relations Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review
13 April 2012

Dear client, I’d like to thank you for posting your comment on Tripadvisor. We are so happy to know how much you have appreciated the hotel service and stuff’s attention. All your notes will be an added value to improve our services in order to satisfy all your expectations and let them come true during your next trip to Hotel... More

Cambridge, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 28 February 2012
1
person found this review helpful

Let me say that my husband and i believe this hotel to be excellent value for what we paid about £50 a night, the bedroom was brilliant, the bathroom facilities also excellent, the cleanliness of the room was extremely high, the pool area was lovely too. The staff were polite and tried hard to smile and be pleasant but they... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

a wonderful hotel located just outside the main city centre, lots of space, huge pool and bathing area, lovely rooms, huge spa and fitness area. the breakfasts every morning are filling, and the bar / lounge area is a great place to chill and pre dinner drinks. the reception staff are exceptionally helpful, especially, Iman, Ilham, Zak, alongside the shuttle... More

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cyndie marchand, Guest Relations Manager at Palm Plaza Marrakech Hotel & Spa, responded to this review
13 April 2012

Dear Client, We enjoy to read you had a great time at the Palm Plaza Hotel & Spa. We are so happy to know how much you have appreciated the hotel service and stuff’s attention. We hope to see you again soon. Best Regards. Guest Relations More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 30 January 2012
5
people found this review helpful

I regret to inform you that my experience at the hotel was not pleasant at all. I had quite a few disappointing experiences, mainly due to the staff very unprofessional and unfriendly. First of all the housekeeping had the bad habit to move all around the personal items in the room, having saw this for 2 days in the row,... More

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cyndie marchand, Responsable commercial at Palm Plaza Marrakech Hotel & Spa, responded to this review
20 February 2012

Dear Madam, We sincerely regret that you haven’t enjoyed your stay at the Palm Plaza. Unfortunately, the hotel was known at that time a strike beyond our control that gave a bad impression both at the reception service. We want to give you more details when upon check out. After verification, the invoice has been established since arriving on half... More

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Additional Information about Palm Plaza Marrakech Hotel & Spa

  • Palm Plaza Hotel Marrakech
Address: Avenue du 7me Art. | Zone Touristique Agdal, Marrakech 40000, Morocco
Price range (per night):* RM314 - 722

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Palm Plaza Marrakech Hotel & Spa
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