The front desk service was not good; staff took too long to check us in. The clerk was chit-chatting with another staff member as though we weren't there! The food was just average. I think they should include breakfast in the cost of the room as other local hotels do but even if they had, the food was just average.... More

We stayed at the Palm Plaza because they offered a great deal on the internet. It was a SPA 5 day special, but the use of the spa was only the Hamman (which didn't include massage) and the hot pool (an indoor pool) They are obviously a new hotel (5 stars apparently) and are still settling in. Not all of... More

This is not a 5* hotel dispite having both a beautiful swimming pool and a decent SPA (we did not have time to use any of these facilities). The hotel was rather busy with many groups for the weekend, normally these days hotels in Marrakech are not full. The food is not something to rave about, the breakfast buffet rather... More

A good hotel, but more than half empty. Our room overlooked a building site, but there was no activity so no noise. A splendid swimming pool. If possible book a room overlooking the pool. The restaurant was a good standard for Morocco, but not haute cuisine. Although modern, the hotel lacked character because it was so empty. Must have been... More

Excellent hotel and staff. Just returned from a 2 night break booked through Easyjet. We were concerned re: some of the comments made. We had no problems. The hotel is very clean, the pool amaxing and the staff only to willing to help, vey proffesional and polite. We took advantage of the free shuttle service into town which was great... More

Let me say that my husband and i believe this hotel to be excellent value for what we paid about £50 a night, the bedroom was brilliant, the bathroom facilities also excellent, the cleanliness of the room was extremely high, the pool area was lovely too. The staff were polite and tried hard to smile and be pleasant but they... More

a wonderful hotel located just outside the main city centre, lots of space, huge pool and bathing area, lovely rooms, huge spa and fitness area. the breakfasts every morning are filling, and the bar / lounge area is a great place to chill and pre dinner drinks. the reception staff are exceptionally helpful, especially, Iman, Ilham, Zak, alongside the shuttle... More

I regret to inform you that my experience at the hotel was not pleasant at all. I had quite a few disappointing experiences, mainly due to the staff very unprofessional and unfriendly. First of all the housekeeping had the bad habit to move all around the personal items in the room, having saw this for 2 days in the row,... More