Really enjoyed our 4 night stay at the Kenzi club - lovely staff, beautiful surroundings and general feeling of shimmer and gloss! Fun, friendly staff and hysterical evening entertainment. Cocktails were a little lethal (!) but food was delicious with lots of choice and plenty of room to relax in lovely arbours surrounding the pool areas. Great access to excursions... More

Booked through last minute for our honeymoon in April. Was a great deal but was a bit unsure what I would be getting for £400(ish) for 4 nights (15th-19th April). The reception staff were really friendly on arrival, the hotel lobby looked amazing and the room was nice and clean. The best part of the holiday was the animation team;... More

I will not bore you by repeating everything other travellers have written, except to say - yes its a new property - yes it is clean and tidy - yes the rooms are clean and functional ( we were not charged extra for safe?) - yes friendly staff - all speak French and some English - yes close to Medina,... More

I stayed at this hotel in May through Travel Zoo on a special deal for 4 nights for £400, which included hotel, flights and transfers and a couple of other extras - for the money I paid it was totally worth it, but if I paid the nightly rack rate of between £250-£350 per night just for the hotel, I... More

The hotel is beautiful and very impressive. Infact I am finding it difficult to come up with any negatives apart from maybe the service and prices in the spa are not so good, although the spa itself is very attractive. We loved our stay and feel the hotel is great for both families and couples and indeed all ages. Furthermore,... More

Went to this hotel for a long weekend. On arrival was taken to room and it had not been cleaned after previous guest. Cleaners came as did manager and apologised. After they left we had a shower and my partner tried to use the hair dryer but it would not work, I picked it up and promtly got a very... More

Had a nice few days at this hotel with my husband. Weather lovely and sunny for the time of year and hotel clean. Pool area very nice (although pool bar and patio being renovated during our stay so not very peaceful but hey guess they have to do it sometime). Staff ok and on the whole very friendly and helpful... More

My friend and I have just returned from a 4night stay with travel zoo. Check in was easy and straight forward and we were able to get our room early. I had already emailed ahead for a twin room in a quiet location and we had that ok. Our room was clean and we had a little terrace at the... More

Firstly - Ignore other reviews saying that staff are rude. Yes, This is predominantly a french hotel and all of the staff speak french with limited english but don't forget you are in an arab country. If you are prepared to try, they will accommodate you and will respond to you as you do to them (in other words, give... More