Can't believe the previous reviews of this hotel. Our experience was not positive. The location is not that great in that it is a long walk to the medina/old town. While the area appears quite nice a guest who we met was mugged for her gold chain a little way from the hotel. During our stay the temperature was in... More

classified as 5* but some issues are like 3* budget hotel garden and pool - 5/5 outdoor bar and pool service - 3/5 breakfast, lunch and dinner service - 3/5 Breakfast - 4/5 Tariff included meals - 3/5 Rooms 2/5 Good: pool, garden, 20~30min walking distance to Medina, room AC, LCD TV, free wi-fi, ATM inside hotel, Worst: noisy rooms... More

5 star it's not but 4 star in a great location it is. High light was having great weather and getting to use the pool/area. The grounds a very nice, rooms basic and clean. It was lovely having the spa on site, however therapist's need more experience. We went as a group of 5 girls on a hen weekend, although... More

Reception staff very helpful on arrival as we didn't like the first or second room offered. They found a room on the third go that we loved with a lovely balcony over looking the pool. The gardens are well kept and although the pool is cold it is refreshing! The sun loungers are very comfy and pool staff are diligent.... More

I stayed at this hotel with my mum for a 4 day break for my birthday and was quite disappointed. Upon arrival, there was a mix up with our booking as we should have been on an all inclusive basis but they stated it was only half board. The receptionist was extremely rude and could do with going on a... More

We stopped twice at the Kenzi Farah and found this a welcome place to stay. For English speakers, it is easy to stay here as everyone seems to speak excellent English, in addition to a range of other languages. For our first stay, we had a room next to the street which provided some noise. The second time, we had... More

Having read the reviews we decided it was a good deal booked through expedia for our 4 night stay-half board with spa credit. We thought we would eat out if we didnt like the food and as long as the place was clean we could tolerate anything else. Arrived late afternoon on Sunday. Booked in to our room at reception,given... More

Arrived at hotel yesterday earlier than expected. Were greeted and found rooms immediately were not to our liking as had no balcony so we requested another as booked two rooms again was not satisfied but the lady in reception whom spoke fluent English was extremely helpful and found us some rooms that we were happy with staff are very friendly... More

This hotel was considerably better than I had aniticipated. The room was large with two huge beds, a decent bathroom and nice view of the garden. There were welcome canapes which were good. The food in the main dining room was disappointing, typical chain hotel buffets with overcooked stews and dull salads. The pudding were much better and the breakfast... More