I have stayed at this hotel twice, first time I stayed was in August 2011 and had a brilliant stay. My most recent vist was not so impressive! On several occasions I returned to my room after a long day in the office to find no towels (on occasions I also had towels with massive holes in them!), the air...
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Dear Glob-Hopper29,
Thank you very much for your comments. We always strive to improve our service and your feedback is very valuable to us. My apologies we did not live up to your expectations during your recent trip. I have shared your concerns with our Housekeeping and Reception teams. I like to have the opportunity to meet you in person...
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With limited options in Gaborone, this is not a bad choice. However, although it has apparently won some prizes, these must be in comparison with local options. In reality it doesn't compare that well with good hotels on a worldwide basis. The staff are friendly & helpful & it is clean, but basic in many ways.
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Dear ChrisMorg,
Thank you for your response. We have indeed won Botswana's Leading Hotel at the 2011 World Travel Awards and we have been nominated for 3 awards this year. I do appreciate we can not compare to the luxury resorts in the Middle East or Bahrain, but our hotel is brand new as you can see in all pictures...
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this hotel is really great about abit away from town and its about $20 on a taxi from town. i was there for a workshop and really enjoyed my time there. Free golf lessons were offered after work hours. Internet was pretty slow but the rest was really great.
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Dear Mulenga B,
Thank you very much for your kind words, we are delighted to hear you enjoyed your recent stay with us. I am happy to inform you that we have recently upgraded our High Speed Internet and we actually offer Free WIFI in all hotel rooms and the Hotel Lobby, to better suit our business clientele's needs.
With...
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I spent four nights at the Phakalane Golf Estate Hotel Resort in late October 2011. Set in the midst of the Phakalane Golf Course, the view from the rooms is spectacular. The rooms are more than comfortable and the staff are both willing and helpful. The food is also of a high standard. However, as they say, "the devil is...
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The Phalakane is away from busy CPD of Gaborone provide a traquil sport for business meetings and good atmosphere for a good round of golf ......
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I have stayed at The Villas in the Phakalane Golf Resort on a few occasions; they have finally opened the new hotel. On my recent trip to Gabs, unfortunately I did not stay at this new hotel, but one of the staff members was kind enough to give me a tour (thanks Portia). Wow, they have done a spectacular job...
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We stayed four nights in one of the spacious golf villas at Phakalane, ate at both the bar and restaurant in the clubhouse and also sampled the golf course.
The villas are clean, functional, feel remarkably homely and offer everything you'd expect from self-catering accommodation. I know this because we did cook a meal of our own on one of...
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