Response time from staff prior to booking was excellent, to a standard to which most Spanish hotels (where I live) can only aspire. Rooms are perfectly adequate for a one night stay. The restaurant is open 24 hours a day and, unlike the airport hotels near Barajas (Madrid), they serve breakfast at a sensible time (6am) so you can actually... More

The hotel is ideally located, very close to the airport. The hotel shuttle and reception are very professional and efficient. The hotel itself is a small budget business hotel. Rooms are small but have all the required amenities one would expect of this kind of hotel. Its clean but not very attractive. The WIFI works relatively well in the rooms.... More

I stayed at this hotel on 17 - 18 March 2013 while working with officials from the Ministry of Health in Ethiopia. Overall, the hotel was good with easy access to the international airport. The check-in and check out process was fairly efficient and the food was generally OK - we had breakfast and dinner at the hotel and lunch... More

I have stayed at the Wassamar repeatedly, and am happy with most aspects of their service. The rooms are pleasant, the food is pretty good and the staff are great for the most part. Things don't always work, such as internet that is sometimes very slow and the machines for paying bills by card, but the human qualities and overall... More

With constructions in Bole Road partially completing the upper section, Wassamar is still conveniently located at 5 min drive from Bole Int'l Airport, a mall and lots of restaurants offering a variety of international cuisines along Bole Road. The Hotel offers free Airport Shuttle service, and drivers are courteous and well communicable well in English. Same applies to staff from... More

Whilst service may not have been of Western standards per se, I noticed that many of the staff were extremely friendly and I enjoyed my dinner in the restaurant and beers in the lounge. The room was on the small side but well-appointed and pretty clean. A bit low on excitement, but I quite enjoyed my stay here.

This customer service manifested itself in two ways. First, I had to keep changing the day of my stay (I was in transit between Malawi and Germany) and the Wassamar staff always responded rapidly, in a time which would put many hotels in Europe to shame. Although there was nobody to meet me, I was not too surprised, given the... More

Stayed only for 2 nights here. After staying here i regretted why I hadn't booked my entire stay here. The wi-fi worked very well (which was such a pain in my previous hotel in Addis). They have a nice bar and a wonderful business center with 4 desk top computers with free internet. The rooms are very neat & clean... More

Located close to the airport the hotel is fine for a mid-level option. Large atrium with 8 floors of rooms. Wifi throughout along with a gym and sauna on the property. Rooms are clean if somewhat small. Food in the restaurant is generally to be avoided. Staff very attentive and are there to assist when necessary. Other than the high-end... More