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Hilton Windhoek Hotel Reviews, Windhoek

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All 17 Windhoek hotels

Hilton Windhoek

5.0 of 5
Rev. Michael Scott St, Windhoek, Namibia
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Hilton Windhoek
91 traveller photos
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Ranked #2 of 17 hotels in Windhoek
4.0 of 5 stars 204 Reviews
Most recent review
“Best choice for business stay”
5 of 5 stars Reviewed 14 June 2013
Joop C
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204 reviews from our community

    Trip type
Traveller rating
    74
    77
    33
    13
    7
Date Rating
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Best choice for business stay”
5 of 5 stars Reviewed 14 June 2013 NEW

One of the better Hiltons I have stayed. Comfortable, good service and food not bad. One of the places you feel comfortable travelling solo. I was here just for a quick business trip. Will come back but not when on holiday.

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Teun79, Manager at Hilton Windhoek, responded to this review
17 June 2013

Dear Joop C Trust that you are well, thank you for sharing your experience with us. Thank you for the fine comments about our hotel facilities and service, we are pleased to note that you had a wonderful stay with us. We are indeed looking forward to Welcome you back soon to the Hilton Windhoek. Kindest regards, Teun Engbers -... More

Tea Gardens
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“The Best”
5 of 5 stars Reviewed 13 June 2013 NEW

We had to find a night's accommo in Windhoek due to rescheduling of flights not fitting in with prearranged arrangements, so decided on something central. It was a complete surprise for although Hilton's have a certain similarity, this was something out of the box. For a start the design was open and had a good feel, but it all worked... More

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Teun79, Manager at Hilton Windhoek, responded to this review
17 June 2013

Dear Guest Thank you for your feedback, very pleased to note that you enjoyed your stay with us and most especially after a great safari adventure. It was our pleasure at the Hilton Windhoek to be at your service and indeed looking forward to Welcome you back to our property very soon. Best regards, Teun Engbers - Director of Operations More

Johannesburg, South Africa
1 review
“Excellent Stay !”
5 of 5 stars Reviewed 12 June 2013 NEW

The Hotel offers excellent service. Food is great and staff is very friendly and helpful. I really enjoyed my stay. Rooms are well equipped and the restaurants are spectacular with excellent food choice.

Review collected in partnership with Hilton Hotels & Resorts

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Teun79, Manager at Hilton Windhoek, responded to this review
17 June 2013

Dear Guest Thank you for your feedback, it was certainly our pleasure to be at your service. Looking forward to Welcome you back soon to our property again. Kindest regards, Teun Engbers - Director of Operations More

Wausau
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“Nice & clean”
4 of 5 stars Reviewed 10 June 2013

One night stay before our safari. Very clean quiet. We had lunch at the sky bar and had quick service with great view of the city. Very friendly service and coffee in morning was great! Gift shop employees also very friendly and helpful.

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Teun79, Manager at Hilton Windhoek, responded to this review
13 June 2013

Dear Guest Thank you for your feedback, I am very pleased to note that you had a wonderful stay with us. It was our pleasure to be at your service. We look forward to Welcome you back soon. Kindest regards, Teun Engbers - Director of Operations More

Johannesburg
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Fantastic stay in Windhoek!!!”
5 of 5 stars Reviewed 10 June 2013

I visit Windhoek often for business purposes and usually stay at the Windhoek Country Club. I decided to try out the newly build Hilton Hotel in Windhoek during my last trip to the country and I was absolutely impressed with the design and feel of the hotel. It is, in my opinion, the only hotel worthy of a 5 star... More

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Teun79, Manager at Hilton Windhoek, responded to this review
11 June 2013

Dear Melissa A Thank you very much for your feedback, we are very pleased to note that you had a fantastic stay with us. We truly value your great feedback and most certainly look forward to be at your service very soon. Best regards, Teun Engbers - Director of Operations More

Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“One of the best in Windhoek”
4 of 5 stars Reviewed 10 June 2013

This is a great premium chain hotel on par with any other Hilton internationally. Excellent linen and towels, premium toiletries and clean, well furnished rooms. Good restaurant and bar with excellent pool and recreation facilities on the roof top. I would highly recommned if you are in need of a stop over

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Teun79, Manager at Hilton Windhoek, responded to this review
11 June 2013

Dear Kelvin P Thank you for the fine comments about our hotel, it was our pleasure to be at your service. I am very pleased to note that you had a wonderful time during your recent visit and look forward to Welcome you back soon to our property. Best regards, Teun Engbers - Director of Operations More

Windhoek, Namibia
1 review
“Recommendable to my colleagues”
3 of 5 stars Reviewed 9 June 2013

Enterance road beside the Hotel to parking area is too narrow to drive for the first visitor. Upon leaving the parking. each time we have to wait for hotel employee's coming down, who will open a gate bar. This procedures should be improved, since this gate bar can be worked by a electric card.

Review collected in partnership with Hilton Hotels & Resorts

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Teun79, Manager at Hilton Windhoek, responded to this review
11 June 2013

Dear Masaaki K I have recently reviewed your on-line feedback on our tripadvisor page, Thank you for sharing your experience with us. Pleased to note that your had an enjoyable stay with us, my apologies for the delays you may have experienced with the entrance and exit gate bars. We are currently busy following up on this matter. Best regards,... More

Lusaka, Zambia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Business as usual”
4 of 5 stars Reviewed 9 June 2013 via mobile

The Hilton Hotel is conveniently located on the fringes of Windhoek CBD. A full range of facilities, although I did not get an opportunity to enjoy any of them. I enjoyed the piano man that entertains the guests during dinner. Breakfast was decent as can be expected and the rooms are high quality and equipped with all the necessaries. I... More

Was this review helpful? Yes
Teun79, Manager at Hilton Windhoek, responded to this review
11 June 2013

Dear Guest Thank you for your feedback, pleased to note that you had a wonderful stay with us. My apologies for the inconvenience with the towels not placed in your room, have shared your feedback with the Housekeeping Manager to follow up on. Thank you once again for your feedback and look forward to Welcome you back soon to our... More

Houston, United States
1 review
“Good hotel, lousy transportation service!”
4 of 5 stars Reviewed 2 June 2013

Very nice hotel, but do not trust them to arrange for your transport to and from the airport. Book your won taxi - you will be much better off. Other than that, the hotel is clean and nice. It is centrally located and good for business meetings, etc.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Teun79, Manager at Hilton Windhoek, responded to this review
3 June 2013

Dear Guest Thank you for completing the on-line tripadvisor satisfaction survey, I am pleased to note that you enjoyed our facilities and my sincere apologies for the inconvenience experienced with your transportation. I have indeed shared your feedback with my team as well as the transportation team to ensure that this does not happen again to any of our guests.... More

San Diego, California
Top Contributor
88 reviews 88 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
“Good but not great”
3 of 5 stars Reviewed 1 June 2013

My friends and I stayed here a few days ago. We are all Gold level Hilton members and should get free Internet, Executive lounge access and upgraded rooms with our stay. Apparently no one knew this as we had to ask for everything. Plus when we did ask for the Internet password they gave us an hour at a time... More

Was this review helpful? Yes
Teun79, Manager at Hilton Windhoek, responded to this review
3 June 2013

Dear Ali_law 71 Thank you for completing our on-line survey and for sharing your experience with us. My sincere apologies for the inconvenience experienced with the wi-fi services. I have shared your feedback with the Front office manager for review to ensure that this is not the case in the future with any of our guests. Thank you for the... More

 
 
Hilton Windhoek
Hilton Windhoek
4.0 of 5 stars 204 reviews
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Additional Information about Hilton Windhoek

Also Known As:
Hilton Windhoek Hotel
Hilton Windhoek Hotel Windhoek
Address: Rev. Michael Scott St, Windhoek, Namibia
Phone Number:
Region: Namibia > Khomas Region > Windhoek
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Windhoek
#1 Family Hotels in Windhoek
#2 Business Hotels in Windhoek
Price range (per night): RM440 - 798
Hotel Class:5 star (5*)
Reservation Options:
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Hilton Windhoek
Rev. Michael Scott St
Windhoek
Namibia
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