Abuja is a much more relaxed city than Lagos. The Transcorp Hilton is trading on its past reputation however. As with most hotels in Nigeria very expensive. The rooms vary in quality and state of repair. First time here the internet connection was poor and room was shabby. This improved a little with my second stay. Has a good selection...
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I liked Abuja, a welcome break to the chaos of Lagos and as a westerner the Hilton is a "default" hotel and for good reason. Don't stay here unless you are on expenses - wow!! I upgraded to the 10th floor with buffet food and drink all available in the exec lounge for Nira 15k / night extra which is...
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Thank you for your recent review of our hotel.
I am glad you had a pleasant and enjoyable experience during your stay with us. Your upgrade to our Executive Floor with the exclusive Executive Lounge access is one of our offers to discerning business travellers and executives who prefer the individual attention of a small, intimate hotel without having to...
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This is perhaps the best hotel in Abuja Nigeria. Loved the blend of local and international feel. Large clean rooms and very responsive help desk. The check in and check out is little bit slow but acceptable. I will be staying here again soon.
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Thank you for your recent comments about the Transcorp Hilton Abuja.
I am glad you enjoyed your stay with us especially the comfort of our spacious, clean rooms and the service attitude of our team members.
Your comments about the speed of check in and checkout are noted; please be assured of our best efforts at ensuring that our guests...
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My first business trip to Nigeria and hopefully my last. The security at this hotel is a complete farce even with the apparent threat of terrorism.
I went for a quiet drink in the bar and was approached by prostitutes asking me for business. I have never felt so unsafe and threatened in my life. The bar staff's response when...
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Thank you for your recent comments on Transcorp Hilton Abuja.
I am sorry for any inconveniences you might have experienced during your stay with us. Our desire is to always deliver a refreshing experience where every guest feels cared for, valued and respected.
I am especially concerned about your comments on prostitutes and the security implications. Please be assured that...
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Prices for everything are set to take a minimum fee per mealtime regardless. It is impossible to eat anything (even a bowl of soup) anywhere in the hotel for less than 3000 Naira ($20). Quality is really quite poor. Eat for half the price and immeasurably better quality at Wakki's or Al Basha restaurants outside. Except that you will need...
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Thank you for leaving a comment about our hotel. We value every guest’s comment especially as they go a long way to help us in delivering a refreshing experience where every guest feels cared for, valued and respected.
I read your comments about the prices of our food with keen interest. Whilst we would not lay claim to being a...
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I stayed in the presidential suite, 8th floor. it has an executive dining room with food more local and to western tastes inferior to the restaurants downstairs. The suite is about 4500 sq feet with a main bedroom and 3 for staff plus a state dining room. Veranda's were locked. Kitchen was small for staff only perhaps.
Service was superior...
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Thank you so much for your recent review of our hotel.
I am glad you had an enjoyable and pleasant say with us, especially your Executive accommodation and Executive Lounge experience. We know that as a busy traveller, your schedule can be hectic and your time precious. There must be occasions when you long for a comfortable environment where you...
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In general all hotels in Nigeria are overpriced and provide a low value. Nigerians themselves are fed up with this exploitation. Giving this background I think Transcorp Hilton whilst also overpriced as the rest, but– it is at least consistent and there are improvements. I have been staying here on and off since 2003 and as I have seen Nigeria...
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Thank you for your recent review of Transcorp Hilton Abuja.
I am glad you had a pleasant and enjoyable experience during your stay with us. The consistent improvements you have noticed in our hotel have been the result of regular refurbishment and upgrade of our facilities over these past 25 years. We will continue to add value to our guests...
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Ok, the positives:
- the room was nice (King room), bed comfortable, AC great, exectuve lounge wonderful, pool refreshing and gym top-notch. I am a Gold Hilton Member and was overall impressed with the facilities here, given the location. Is it a London or NY Hilton - no - but we are in Abuja. And Abuja is not London or...
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Thank you for your recent review of our hotel.
I am glad you enjoyed the quality and range of our facilities and the service attitude of our team members.
Your comments on prostitution are noted. Please be assured that as an international hotel of repute, we have zero tolerance to the practice. We are constantly reviewing our policies and procedures...
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It is a big hotel with most of the amenities and services that you would expect in a large busines hotel. There are several restaurants which is also convenient if you are too tired to go out (although I visited their Asian restaurant, and was put off by the smell of old oil, bad news).
If you want to feel...
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Thank you for leaving a comment about Transcorp Hilton Abuja.
The delays you experienced at check-in and check-out are regrettable and I apologise for all inconveniences you must have experienced during your stay with us. Our guests sometimes experience delays on check-in due mainly to the huge cash transactions that our Customer Service Agents have to handle. However, with the...
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The stay in the Transcorp Hilton in Abuja was in general very satisfactory with one notable exception: the live music in the Piano Lounge. The female singer or should I say the woman producing sound was the worst singer I have ever seen in any bar or restaurant. It cut my visits to this otherwise very nice lounge short on...
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Thank you for your recent feedback on our hotel.
I am glad you enjoyed your stay with us. I am particularly delighted that you enjoyed the Piano Lounge, one of the 4 bars that provide quality entertainment in quality ambience for our guests.
Your comments on the singer at the Piano Lounge is noted. We have since taken appropriate action...
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