I have been told by colleagues that the Sheraton Kampala can be very noisy from the bar and the casino across the road. When I arrived I asked for a quiet room at the back of the hotel which unfortunately they did not have in my room category (club room). However since my room was on the 8th floor I... More

Stayed in the Sheraton Kampala for a meeting held there. Fine hotel but definitely quite tired. Plus: Good bed Great view Good breakfast buffet Fine gym Friendly and responsive service Minus: Uncontrollable AC Tiny bathroom with poor shower Spotty internet access Bland food at Equator/Paradise Grill with not many choices for vegetarians More

The hotel is a little long in the tooth. It looks like its been around for a while and could use some upgrading, especially the elevators! They kept breaking down and usually during peak hours. The room air conditioning was also lacking but the weather was decent and you could open the sliding door. It is close to several good... More

I've stayed at the Kampala Sheraton on about half a dozen occasions for business and find it to be a very good hotel. I'm always happy to stay here when traveling in Uganda. Everything works and the service is good. They also have a good, gym, pool, and food. They've upgraded my room when there have been problems. Expect to... More

Nice western hotel. Upgraded rooms on the 3rd floor. Grounds were nice & nice outside restaurants. Safe. Internet was sketchy as I was on the far end of the hotel. Security walked the floors late at night. When I left the room at 4AM, the security gentlemen was going past my door & stopped to help with my departure. VERY... More

Arriving at the Hotel you enter a large reception area where you will find a bar and some small shops. Reception staff are friendly polite and helpful. I checked into my room and it was clean however the bathroom was another matter with cracked tiles and a shower which was completely useless. Another issue was that no matter what setting... More

In my experience, African hotels of a certain standard are always substantially more costly than their equivalents in Europe or the US, so no surprises here - I think my company paid about 200 USD per night for my room. Check-in was easy and the staff nice, the room was very clean, light and totally sufficient. Room service was prompt... More

I spent 4 nights at the Sheraton, Kampala. This was not my first time here having stayed at the hotel late last year and back in 2008. The lobby is always welcoming and my hope was that the rooms would now have the same feel, I was very disappointed when they did not. I got the room on the 7th... More

This has the typical Sherton features - good service and quality, but with an African touch. Drinks during check-in, nice clean rooms, good security. The room had been renovated but the bathroom looked half done. Definitely not Sheraton quality (the bathroom). My biggest complaint is the pricing. It's way overpriced for a small, typical hotel. You're in the middle of... More