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InterContinental Hotels Lusaka

4.5 of 5
Haile Selassie Avenue | Po Box 32201, Lusaka 32201, Zambia
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InterContinental Hotels Lusaka
Ranked #4 of 18 hotels in Lusaka
3.5 of 5 stars 62 Reviews
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62 reviews from our community

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Traveller rating
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    7
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Date Rating
Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

Creates a good first impression with friendly and helpfull doormen, tastfull lobby and big clean rooms. The front desk staff are friendly but not very effective and it is very disconcerting when the housekeeping staff just walk in at night to do a turndown service. The garden and pool is very peacefull and well maintained with good gym facilities. The... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 14 May 2012

As a Royal Ambassador this year and being a Platinum Ambassador for some time, i would like to mention that the service levels at my prefered Inters have steadily been going down. I wonder why, i always have to ask for small things in the room. Daily newspapers for example are scantly distributed, bottled water is not always available until... More

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Especially enjoyed the breakfast and the business lounge wad very useful More

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Kigali, Rwanda
Senior Contributor
23 reviews 23 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

A typical classy hotel in the capital of Zambia. Especially the buffet restaurant and the breakfast were just excellent. Room service good. More

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See 2 more reviews by Thomas E for Lusaka
Lusaka, Zambia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 March 2012

InterContinental in Lusaka is probably where business is discussed, ask an executive out for lunch, diner the first place to mention will be InterContinental. The hotel is conveniently situated closer to Government Administration and helps you beat the Traffic Jams along Cairo road and other such extremely busy streets. One could easily rate the hotel as the best in Lusaka,... More

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

It is probably important for me to establish one simple fact from the off: the InterContinental Hotel in Lusaka is unquestionably, stunningly, terrible. As I sift through the hastily-retreating memories of my three long nights in Zambia’s “preferred destination for businesspeople” I am finding it hard to recall anything remotely positive about the experience, aside from leaving – alive, at... More

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General Manager, General Manager at InterContinental Hotels Lusaka, responded to this review
5 April 2012

Dear Guest Thank you for your review of the InterContinental Lusaka as we value your feedback. We have taken note of the comments contained therein and reviewed the situation with the relevant departments concerned. The check-in process was clearly below our normal standards and it appears that the time taken was extraordinary long. We would like to clarify that with... More

Pimlico, London
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 March 2012
1
person found this review helpful

Excellent Hotel, the best you will find in Lusaka, one of my favourite Hotels in the World. First class Hotel, staff so so friendly and helpful, food great, pool area the best in the city and so much going on. Tennis courts and Gym brillant. If you want to stay in the best hotel , stay here. bar great, glasses... More

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General Manager, General Manager at InterContinental Hotels Lusaka, responded to this review
24 March 2012

Dear Guest Thank you for your sincere and complimentary review of the InterContinental Lusaka. Additional treadmills and cross trainers will be arriving soon to enhance the gym and Simon Hague, Executive Chef, launches the new room service menu in April. Kind regards Andrew Hosking More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 February 2012

I agree entirley with the views expressed byy ther guests - its a first class hotel that I would thoroughlyrecommend More

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General Manager, General Manager at InterContinental Hotels Lusaka, responded to this review
24 March 2012

Dear McGreevy03 Thank you for the support and we look forward to welcoming you back to our hotel. Kind regards Andrew Hosking More

Tunis, Tunisia
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Staff was friendly, hotel was modern and the beds were really comfortable. The gym doubles as a gym for locals, so it has decent equipment, classes and a trainer. Quality of the food was good (although you pay for it). Location is very convenient if you have meetings with government, most offices were no more than 5-10 minutes drive from... More

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General Manager, General Manager at InterContinental Hotels Lusaka, responded to this review
24 March 2012

Dear Ashaikh Thank you so much for your contribution on trip advisor, I note bu your profile that you stay in many fine hotels around the world and as a result, we appreciate that you enjoyed your stay with us. We look forward to welcoming you back to the InterContinental Lusaka. Kind regards Andrew Hosking More

Montreal, Canada
1 review
5 of 5 stars Reviewed 10 February 2012

This is one of my favorite hotels, period. In addition to the overall comfort, services, great food, and wonderful ambiance, it's the staff of the Intercontinental that will keep me going back. I have stayed at this hotel eight times over the last ten years, and hope to return again. Great service in high-end hotels is expected but what the... More

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General Manager, General Manager at InterContinental Hotels Lusaka, responded to this review
24 March 2012

Dear Catherine We are very pleased to read your positive review on trip advisor and our team really appreciated the recognition that you gave them! The job satsifaction that we get is when we receive compliments on our service. As a regular traveller, your comments are really appreciated. Kind regards Andrew More

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Additional Information about InterContinental Hotels Lusaka

  • Inter Continental Hotel Lusaka
  • Lusaka Inter-Continental
  • Inter-Continental Lusaka
Address: Haile Selassie Avenue | Po Box 32201, Lusaka 32201, Zambia
Price range (per night):* RM622 - 864

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InterContinental Hotels Lusaka
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