very good 5-start hotel in the middle of the bustling city. Rooms were great and clean..love their 'heavenly' theme...and their heavenly pillows. Good view of the city on the top floors. Staff were friendly, except the concierge never did smile..weird because Thailand is known as the Land of Smiles. Breakfast was massive and delicious. Another highlight is the new shopping...
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We stayed at the Westin because we had Starwood points to use and free is pretty hard to beat. However, if you are shelling out some dollars I would suggest somewhere else. There are so many better choices on Sukhumvit. The Hotel Lobby is on the 7th floor of the buidling, also the pool and workout center. One point this...
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Many thanks for taking the time to share your recent stay with us and others. I am very pleased you enjoyed some of the facilities, including the Westin Workout and the location of the Hotel. In relation to internet fee, I am sorry that you did not take advantage of the complimentary public area wi-fi that we offer. When you...
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An other vsit to the Westin Grande Sukhumvit because we like the hotel so much. Arrive in morning and the always so friendly staff waiting for us to check inn. The room always nice and super clean. we enjoy the view and hospitality of the staff. The swimming pool new look and nice sunbeds and service like always with a...
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Reviewed 22 April 2011
Thank you for taking the time to share with us and others, that you had another extremely good stay! This is great to read. I am pleased that the team look after you well, along with enjoying the other experiences we have, including the new pool terrace. We do look forward to the welcoming you back soon. Be well, Charles...
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I love the Westin chain but felt a little like I was staying at a three-star airport hotel rather than a 'Grande' anything. I normally get an upgrade but this time my SPG Platinum status was useless, and the front desk seemed put out after I complained for the cheap perfume odor that was apparently designed to cover up the...
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Thank you for taking the time to post your recent stay at the Hotel. It’s disappointing to read your comments and also the feedback on the team and structure of the Hotel. I apologise for how you may feel. We will always try and upgrade all available rooms for Platinum SPG on the day of arrival, but I am sorry...
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I spent bad days in the handicapped room,the bathroom is not well organized for the handicapped people, Handicapped room has no floor trap in the bathroom , and the water was going out in all the room, I sent so many complaint but they told they cant change anything, I advise the handicapped people not to stay in this hotel.
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I appreciate you taking the time to post in relation to your stay back in September 2011. In the past, we have done a lot of work to our handicapped room based on guest feedback, to ensure it is the most functional possible, but apologise that it does not suit everyone’s needs. I am sorry that we could not modify...
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Stayed four nights and thoroughly enjoyed the hotel. I'm an SPG Platinum member and expect little perks. The folks at the Westin exceeded my expectations. We were upgraded to a 1 bedroom suite, the club lounge had a full breakfast and evening beverages with hors d'oeuvres. The staff were friendly and helpful - got my Thai SIM card working for...
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It is great to read your comments, and thank you very much for the feedback. It’s superb your expectations were exceeded and you were looked after well. Many thanks and we look forward to the opportunity of welcoming you back. Stay well, Charles Jack.
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Stayed for nights, the roooms are large and spacious, comfortable beds, well maintained and clean. As a nice touch they leave a plate of fresh fruit and several bottles of free water. the breakfast buffet was excellent, large selection of both western and local cuisine. Eggs made to order. The hotel is conveniently located next to terminal 21 shopping center,...
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Thank you for your feedback, and I am very pleased that you enjoyed your overall stay. It very nice to read the small touches that your experienced and we are always comprehensively working on improving English communication throughout the Hotel. It’s great also to read that you experienced many of the varied things that are available in the direct vicinity...
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Stayed here for 3 nights at the end of our 2 week trip to Thailand in March 2012. The hotel was everything that we expect from the Westin brand. Staff was very friendly and helpful, room was really nice and the views were stunning.
It seems a bit weird that the lobby is on the 7th floor but it really...
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Many thanks for taking the time to share your post online. It is superb to read that the staff took special care of you, and also you enjoyed the Hotel overall and the area in which we are located. We do look forward to the opportunity of welcoming you back, when the situation does arise. Stay well, Charles Jack.
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Hotel is centrally located for the area (next to a nice mall and in front of the MRT / Metro). Rooms are spacious and beds delightful. The staff is pleasant and very professional. The executive lounge was spectacular too with a great view of the city. Pool is nice and the gym equiped for light or standard workouts. Definitely would...
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Many thanks for sharing your feedback and comments about the Hotel. I’m delighted you enjoyed your overall stay and most things to your liking. Thanks for recommending to others. Stay well, Charles Jack.
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My wife and I stayed at the Westin during our recent Bangkok trip for a couple of days and it was (as expected) excellent.
The staff was very friendly and professional from check in till check out. The rooms are spacious and clean. The snacks in the executive lounge are tasty and change every day (not the same over and...
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It’s great to read your feedback and I appreciate you taking the time to post comments about your recent stay. It is also grat to read how much you enjoy each time you visit - along with the Hotel's convenience to everything by both overhead rain and underground Metro. Thanks also for sharing your favourable comments about our Executive Club....
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1,015 Reviews
331 Reviews
