Whilst a great location for the old town, this hotel is tired and shoddy. Worn through sheets, towels with holes in and a general shabby and worn out feel to it, the staff reflect this on every occasion. Indifferent service and a front desk which only acts as a tour operator, not general service advice (I.e. they will only help... More

This is supposed to be a special hotel for honeymoon couples according to the book and it photographs very well, but actually is a mixed bag. The rating should be slightly above average, but then the price is slightly above average. We booked late so got one of the worst rooms, ground floor tucked in the corner, no view at... More

The hotel itself has a lovely layout with a peaceful courtyard surrounded by beautiful koi fish. The staff are helpful when they understand but found they lack enough basic english to be rated as exellent, though they are always smiling. The tour desk opperator, Mimi, is great! The one let down is how expensive the laundry service is.

Excellent boutique hotel in the heart of Old City, 2 mins walk from the Night Markets. Big, clean rooms and impeccable service where nothing was too much trouble for the staff (we were even allowed to store our luggage there for the day.....4 days after we had checked out). Nice pool and great food too. Would certainly recommend to anyone... More

My wife and I stayed at De Lanna during Songkram 2013, after deciding to try somewhere different from our usual large hotel. De Lanna is located right in the city centre of Chiang Mai, and within easy walking distance of the Sunday night markets, and is easily accessable from a relatively quiet road. Noise was not a problem! The hotel... More

I stayed at De Lanna for four nights and was not disappointed. It was a little difficult to find, however. Taxis and tuk tuk drivers in Chiang Mai don't always speak very good English, and without a map pointing out the location of the hotel, they seemed to have a hard time finding it. So I'd recommend printing out a... More

The De Lanna Hotel was wonderful in every way! The rooms were beautiful and very clean. Room service was outstanding and very reasonable. The staff were always very helpful and friendly.they even made sure they had breakfast ready for us one morning when we headed out for an early morning excursion. Breakfast was delicious every mornimg with foods ranging from... More

Location is very good and the hotel is ok, but I struggle to see how people can give it 5/5. You are paying for a central location with a pool which in Chiang Mai is hard to come by. There are lots of hotels outside the old city walls with pools but not too many inside. It is better to... More

The De Lanna Hotel in Chiang Mai is a quiet oasis, away from the tourist-filled streets near the Night Bazaar. The salt water pool is wonderful and refreshing (Thai for "not heated"), but it's just right for cooling off after a day in the ever-present Thai heat. Room service is prompt and reasonably-priced, and the restaurant food is very good.... More