Checked in and immediately checked out. Booked a luxury room for 2119 baht a night. Luxury it was not. Dangerous, unkept misrepresented. Room had one power point and it was dislodged from the wall. Booked room with balcony, it was 1.5 ft wide, so no relaxing with a morning coffee. Paint peeling off the walls, no fly screen despite the... More

We stayed in this hotel for 3 nights. The hotel overall was nice and the room very clean, we found it corresponded the price very good. We only paied 30€ per night for Deluxe room. However, the hotels location was terrible and there was no transfer organized. Neither taxi nor tuktuk drivers knew where the hotel was and it was... More

We found this hotel on the web, it looked lovely and offered a spa, fine food and a free shuttle bus into town. Reviews on TripAdvisor were good so we booked for four nights. The hotel is a long way from the main town and not near any bars or eating places. It appears that the hotel has changed hands... More

First off, Lets qualify that the Ayatana Hamlet & Spa should be rebranded as Ayatana Hamlet. As they no longer have a Spa available for guests. Brochures for other SPA's are available at the front desk. I'm not sure of the other reviewers, but I found the staff to be polite, courteous and welcoming. Checking in and out was a... More

We have used this hotel for years but it has been taken over by the B2 group, this take over has resulted in a degradation of services and quality. They used to provide a complimentary bus service into town but this has been stopped so there is no benefits staying here. The minibar drinks have doubled in price. Staff have... More

Stayed here a week from late July - early August. The place looks beautiful, but is not the best value. The room, while lovely, was infested with ants and other insects. When i asked staff anout this i was simply asked to purchase some repellant. The spa was closed when I was there (for maintenance I think) so may be... More

The place is actually quite nice in terms of design, amenities and of reasonable size. It is surprising to find such a place in this neighborhood (this is the university area, with no special features). However, the hotel needs better maintenance, mostly around the pool: the deck needs to be totally replaced. Electrical installation around the pool is also scary... More

We stayed here in November 2012. It was part of our honeymoon package, stayed in Chiang Mai for 3 days. The hotel looks very peaceful, with all the tropical trees and its quietness. When I stayed there it seemed like there was barely anyone there. The pool water was cold and no one was ever around to clean it. The... More

Such a shame that the management of this hotel is so poor. Not lot of staff to be seen except housekeeping who sometimes did not get around to cleaning the rooms until late afternoon. The service at the pool was non existent and the pool needs a make over and the water was very cold. Had one lunch which was... More