I have stayed at this hotel on numerous occasions with my family but this time I was taking my mum and friend so I was a bit anxious that it would not live up to my previous experiences. I need not have worried, it was just as magnificent as it always had been, the service was impeccable. I must make...
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Reviewed 16 June 2008
Dear Valued Guest,
Thank you very much for always choosing to stay at Royal Cliff Hotels Group. We are delighted that we were able to exceed your expectations. I will share your encouraging words with my team.
Thank you for the feedback on the restaurant promotions. I have already let my staff know about this comment. We will look into...
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This is the fourth time staying in this amazing hotel. Service and attentionn to details is amazing. The best hotel yet and I look forward to returning again in December. I would not travel anywhere else.
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Dear Valued Guests,
Thank you so much for returning to Royal Cliff. It is always a great pleasure for us to welcome back our regular guests. Thank you also for your kind words and for taking the time to share your experience with other travelers. I will inform my team of your compliments.
We look forward to welcoming you back...
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My gf and I stayed at the beach terrace in one of the honeymoon suites and we had a great view of the shore/beach and we took the elevator to the first floor which gave us access to the beach. Although we stayed for one night, we managed to try the the food at the 'Breezeo' and it was spectacular...
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Dear Valued Guest,
Thank you very much for your compliments. We are delighted to hear you had a great time with us. We also enjoyed taking care of you both. Your kind words inspire us to continually provide the best service to our guests. We continually renovate and develop new facilities as we want our guests to experience something new...
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In the website is said it has two secluded private beaches , we chose this hotel because of the beach, ideal for our 18 months baby. The surprise was that there is no beach at all, no shore, just concrete terrace direct on 4 feet of seawater. When we spoke to general manager Jo Chim, he told us sometimes the...
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Dear Valued Guest,
We are deeply saddened to hear your comment. It was unfortunate that when you arrived at the resort it was during the high tide period. During the day the beach can be easily accessed and our staff always maintain the cleanliness of the beach areas. I am surprise you thought the hotel was empty when there are...
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Triggered by the flooding in Bangkok me and my family decided to escape the city for a few days and we were recommended to stay at the Royal Cliff Beach Hotel in Pattaya/Jomtien. For me Pattaya had a bit of a bad reputation, so I actually had very low expectations.. Arriving at Royal Cliff hotel was an extremely positive surprise!...
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Dear Valued Guest,
Thank you very much for choosing to stay at Royal Cliff Beach Terrace and for sharing your experience on Tripadvisor. We are delighted you had an enjoyable experience with us.
We look forward to your return and welcoming your family back to Royal Cliff.
Very best wishes,
Joachim Grill
General Manager
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We stayed two nights at this group of four top-class hotels in Pattaya, wish we had found it earlier as the previous two nights in another local establishment were far from memorable.
Our suite at the Royal Cliff Beach Terrace was all we could have asked for, quality furniture and a wonderful sea-view while the food, warmth of welcome and...
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Dear Values Guests,
Thank you very much for choosing to stay at Royal Cliff Beach Terrace on your recent trip to Thailand. We are delighted you had a wonderful time with us. Thank you so much for your compliments and kind words.
We look forward to your return.
Very best wishes,
Joachim Grill
General Manager
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i stayed at the Royal Grand for 1 night ................ best hotel in my life ....... as an architect i recommended every one to visit and stay at this hotel if you are in Pattaya ..... every space is well designed and well maintained ................ and another this stuffs are well trained responsive too ...
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Dear Valued Guest,
Thank you for your kind words and for recommending our hotel. We are delighted to learn that we are one of the best hotels you have stayed in. We are also happy to see that you like our design as much as we do. Our staff enjoyed taking care of your group.
Please do visit us again...
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This property have 4 buildings and all building are very different from each other from Thai style to Modern style but the facilites are common. Thier new infinity pool is lovely.
Thier renovated Mini Honeymoon suite - Terrace building looks good after renovation.
Over all the service are good & Thai style. Size of the bathrooms are ok, wish could...
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Dear Valued Guest,
Thank you very much for your descriptive review. Thank you also for recommending Royal Cliff Beach Terrace to our travelers. We are delighted to learn that you have stayed in 3 of our hotels. On your next visit you should try The Royal Wing Suites & Spa, Royal Cliff Hotels Group's Ultimate luxury hotel.
I have shared...
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I have been to thailand many times but this property is like heaven in a place like pattaya.Very beautiful location just facing the sea.The best part is when u open the doors of ur room into the balcony you the beautiful blue sea its the best sight one can have.
The service was excellent the food was good speacially the...
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Dear Valued Guest,
Thank you so much for taking the time to post a wonderful review about us.
We are very delighted that you had an excellent time here and we are very honoured that you found The Royal Cliff to be heaven like.
The Royal Cliff team has asked me to pass on their sincere thanks to you. Your...
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We are from Vienna and spent a most beautiful time at the Royal Cliff Beach Terrace Hotel.
We loved the modern bathroom and we liked it to relax on our with nice plants decorated balcony. Our sight to the close Islands and the sea, everything was like paradise. Coconut-trees invited to take away directly in front of the floor we...
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Dear Valued Guest,
Thank you very much for your review. We are very delighted that you enjoyed our new rooms and the new Infini pool.
We look forward to welcoming you back in December.
We wish you a safe and pleasant trip to us.
Best wishes,
Joachim Grill
General Manager
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